Customer Ratings & Reviews

Works as expected. I would buy again. No issues on setup

Replaced our older Arlo system, this one is much superior with 4k video and re chargeable batteries. Not having to buy new batteries all the time is great.

Cameras work well when paying for additional chargers and subscriptions. Support from Arlo is terrible!! They issued an update and fried one of my cameras and batteries. After calling and emailing for three weeks, they said they could offer a 30% discount due to the issue on their end. They said they would not even discount the battery. If I didn’t have 5 cameras, I would find another solution. I will not be buying anything from Arlo in the future.

Differently worth the money!!!!I would buy another bundle again if I have too.I promise you won’t regret invest your money in this camera.

Best Buy team member told us that the cameras work without a plan. They do work but there is no play back. And only 10 second clips. Playback feature is 14.99 a month PER CAMERA. A big waist of money for me. If you can afford the monthly charge the cameras will do a good job.

This system worked Great during the FREE Trial period. Then about 4 days after you start paying a monthly subscription it became very "glitchy". It no longer records every time there's movement. Even if you're standing directly in front of the camera moving around, the motion sensors wont trigger. So it will only record activity about half of the time. The other half you can view anything on live feed but it just doesn't record. Of course all of the problems started happening right after the return period time was up. If you pay for a system that won't do what it's designed to do (record activity in front of the camera and set of the motion detector) then it's pretty worthless.

so far working great, easy setup, yes i would recommend.

It’s slightly above average in quality and the price was a little high. The motion sensors could be quicker to pick up and app is a little glitchy at times. Overall it’s not a bad buy but, it’s not really a great buy either.

Great product, but I really wish the batteries would last longer.

I'm really not satisfied with my setup and viewing. At no time can I clearly identify people or vehicles. Like what many have said, the alerts are slow to respond (1 minute). This may be okay, but I'm still debating whether or not to keep these cameras. Rarely do I ever return anything, but I returned the Arlo Pro 4's, and now probably the Arlo Ultra 2's. I will relocate cameras closer to entry ways and see if that helps. My Swann cameras do a good job watching over my general property, so maybe setting up for up close shots will work better. But no, I don't feel great about these cameras. And don't forget, you have to have the monthly subscription to have a useable system.

Great clarity on the cameras. Like the design and option for solar battery chargers. App is cumbersome and having a hard time with that.

No one i knew used arlo. I wanted to try them out and dont remember the reasoning but maybe the bundle. Was easy to set up and tech support is top if need them. Do need a 9.99 subscription to get notifcations and a month of all motion they catch. Prob that was for all brands.

The most frustrating experience...I have had Arlo less than 1 year and my base hub stopped working and arlo support is blaming the internet provider even though NOTHING has changed from the internet provider's side. I communciated this to Arlo and all they can tell me is to try restting my system and go back to my internet provider. In essence it my instructions are being cut and pasted over and over again by whoever is working on my ticket. Arlo support only helps via an inbox feature and it is endless and takes 24-48 hours for a response. At this rate, It will take about a month to get my issue resolved (i am on two weeks now). I wanted high end so I went with Arlo but should have gone with a more service oriented company. Not a happy customer. Arlo is correct with their hashtag, I wish I had avoided uncertainty and gone and gone a different direction. I will update if any changes but so far, this is my experience. I paid just $934 dollars for my system

The items is decent it has a short battery life and batteries need to be charged often

4k on the recorded videos is amazing!! not so much on live stream if it was cheaper I was recommend the full package I would stick with the 2k package for this price

Super easy setup, took me 20 minutes to set up 3 ultra cameras, garage camera, and a door camera.

I would give this camera 5 stars. But the battery life is a joke to me honestly.

I love my Arlo system. The system was so easy to setup and the installation of the cameras.

This is one of the worst purchases I have ever made. Cameras went off-line within 48 hours of installation. Base station would not format SD card. Most egregious: the company has NO interest in customer support. Impossible for me to find a way to speak with Customer Support. Packaging says live support is available within 90 days of purchase (I was within 2 weeks), but I could find no way to actually speak to tech support. I am returning this package asap. Spend $700 and have no customer support? I have no confidence in Arlo.

High quality video cameras are very clear. And I really like this cameras I bought three sets before this period, so I bought another set