Customer Ratings & Reviews
- Model:
- VMS5340-2BYNAS
- SKU:
- 6454733
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers are pleased with the Arlo Ultra 2's excellent video quality, ease of use, and long battery life, frequently praising its impressive night vision and wide field of view. The spotlight feature also receives positive feedback for its brightness and motion activation. While some users express concerns about cloud storage costs, the overall sentiment towards the camera's performance is highly favorable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
ARLO ULTRA 2 SPOTLIGHT SYSTEM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to upgrade my Arlo Pro cameras. Easy to setup. Like the 4k video recordings. The integrated spotlights are not the noticeable to those being recorded or a distraction to drivers.
I would recommend this to a friend - Pros mentioned:Camera quality
Worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple to install and works great! Very clear picture with great zoom. The more light the better but still shows a nice image in black and white at night.
I would recommend this to a friend Recommended System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was easy to setup and the clarity on the cameras is excellent. The only negative had nothing to do with the equipment but drilling into the brick to install the camera attachment. We added the doorbell camera to this system as well.
I would recommend this to a friend- Pros mentioned:Camera quality
My Arlo.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality video. Wider view very nice angle I'm stronger recomended
I would recommend this to a friend - Pros mentioned:Installation
Buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product easy to install and set up for anyone at any level of experience
I would recommend this to a friend - Pros mentioned:Camera quality
I can see you...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. The Arlo Ultra 2 Spotlight 3 Camera Security Bundle has everything all in one box. The picture is great. It appears to be made of quality materials.
I would recommend this to a friend Arlo is a good system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system was easy to install and setup. I did have problems with one of the camers and worked with Arlo to troubleshoot and gain a replacement. Other than that the sysem has performed quite well.
I would recommend this to a friend- Cons mentioned:Battery life
Arlo hates it's customers
|Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this for 2 and a half years. One of the batteries no longer holds any charge longer than a few days. I tried to find a way to reach out to arlo, "After reviewing your account, it appears that you are not entitled to live agent support. However, you can utilize any of the self-support options available to you including this chat bot, the Arlo Community, and the Arlo support site where you can find how-to articles and videos." Since I'm not entitled to help, I'm going to return all my Arlo products and get Eufy.
No, I would not recommend this to a friend - Pros mentioned:Camera quality
good video
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice video quality. The bad dont offer free storage like the old one
I would recommend this to a friend - Pros mentioned:Night vision
Great resolution
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras work great, even at night. The resolution is clear and the sensors work very well. I am very pleased with these cameras.
I would recommend this to a friend Wish I went with ring honestly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera quality is not great, doesn’t record and notify even with an active membership and cannot get ahold of anyone to assist. You can only watch live.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Taylor,
Thanks for your review. Please refer to this article if you're not seeing any recordings: https://kb.arlo.com/000062661. For further assistance, please navigate to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Ease of use
Simple and high quality surveillance system
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great surveillance system for a busy house. Easy to use and customize. High quality hardware and easy to use software. The extra battery makes going wireless easy!
I would recommend this to a friend Always offline
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate that the one I installed on the driveway does not link up with the hub due to location of the hub so almost of times it’s offline
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi
Thank you for your review. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/000062923. If you still need any more help, please go to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Home Security systems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera system 4k ultra, face recognition these are amazing.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Worth it!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the Arlo system since the first generation, it keeps getting better. Before I decided on the Arlo system, I did plenty of research on what I wanted! This system is easy to use and setup. The app is easy to navigate and the camera's have a wide view. Battery life is good, advertised to last 6 months, been running for about two months with plenty of juice. It does have a monthly subscription, but priced very fair. Highly recommend this system!!!
I would recommend this to a friend - Pros mentioned:Camera quality
Great outdoor camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great outdoor camera. Picture quality great. Captures everything
I would recommend this to a friend Beware, monthly subscription required.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.disappointed in this camera system. the system is useless without a paid subscription. the trial subscription starts when you set up the new system. once the free trial subscription runs out the system is almost useless and worst yet the trial subscription last jus long enough to cause the return time to expire so you are stuck with a useless system with out paying Arlo's monthly subscription fee. Wish I would have not purchased Arlo cameras system.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Stephen,
Thanks for your review. We will share your feedback to the development team. We also want to let you know some features are still available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312.
We appreciate your support and understanding.
Best regards,
Arlo Team
- Cons mentioned:Battery life
Amazing home security cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these cameras! They work great! We got the solar panels for them and it’s wonderful not having to charge the batteries any more!
I would recommend this to a friend - Pros mentioned:Ease of use
Get it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great resolution, easy to install and you can set it anywhere.
I would recommend this to a friend - Cons mentioned:Battery life
Câmeras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Battery doesn’t last much though But nice
I would recommend this to a friend