Customer Ratings & Reviews
- Model:
- VMS5340-2BYNAS
- SKU:
- 6454733
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers are positive about the camera quality, ease of use, and overall performance of the Ultra 2 Camera. Many also appreciate the easy installation, clear night vision, and wide field of view. However, customers express negative sentiment regarding the battery life and motion detection capabilities. Some customers report concerns about connectivity, signal strength, and the product's value for the price.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Not as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Batteries died in 2 weeks, wanted cameras to keep an eye on cars in driveway and on street. Only shows 10 feet from house, picks up the neighborhood cats and us leaving the house thats all.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for your review. We recommend trying the troubleshooting steps detailed here to improve your device's battery life: https://kb.arlo.com/291
We also recommend visiting the link provided here to help you get the best placement for your Arlo camera that works best for you: https://kb.arlo.com/37
For additional assistance, please navigate to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality, Ease of use
Arlo Ultra 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent video quality, even at night. Easy to install and monitor. The app works well.
I would recommend this to a friend Arlo security system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this alarm system from Best Buys we are very satisfied with the product. It was very easy to install and user friendly.
I would recommend this to a friendI see you
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 4k camera system is working great. We added this system to our older Ultra 2k system and now I can get double the coverage using both hubs.
I would recommend this to a friendThe best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best cameras on the market onlt issue i have of them is the battery but either than that their amazing
I would recommend this to a friendcameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Edwin the tech was super great and very informative in all our technical needs, requests and helpful in getting through everything from setup to finish.
I would recommend this to a friend- Cons mentioned:Battery life
Not useful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for use with battery. The battery life is about 1 week.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Disappointed,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
Arlo Security Cameras for home safety
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our purchase of the Arlo Security Cameras and feel the system has enhanced the safety of our home.
I would recommend this to a friend- Pros mentioned:Camera quality, Ease of use
Nice quality for the cost.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with Arlo camera quality. Easy to install. Good vaule for the money.
I would recommend this to a friend Arlo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The arlo cameras system is a nice 4k camera system.
I would recommend this to a friendArlo 3-Camera Bundle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Extra security features with this package for Best Buy customers.
I would recommend this to a friendArlo Ultra Security System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Arlo Ultra product for security! Would highly recommend this product to anyone needing a quality security system!!!
I would recommend this to a friendPricey but nice when it works as designed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi connection to the base is not consistent. Even with a mesh router system one of the 3 cameras goes offline when another (less than 10 inches apart) has no problems. The "security mount" isn't really secure as it could be unscrewed easily (actually had to tighten the interior nut on my problem camera because it allowed the wind to move alignment)
No, I would not recommend this to a friend- Pros mentioned:Camera quality
Not bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent camera for the purpose I’m using it for. Nice to be able to record locally instead of using cloud service.
I would recommend this to a friend Surprise!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an atlo camara system, but gave up after 3 years. We purchase a new series, and seems something is wrong, I can get the hub to conect with the camaras. Just bought them and now have to take them down and returned them back. Hopefully we can get a set that would work.
I would recommend this to a friendBrand response from Arlo Team
Posted .Hi Josefina,
Thank you for your review and for your continued support. If your Arlo Smart Hub is offline and unable to connect to cameras, please follow these troubleshooting steps: https://kb.arlo.com/1133448. If you still need further help, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality, Ease of use
Great camera system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgraded wireless camera system. Great picture and easy setup.
I would recommend this to a friend Arlo fan
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great and they were easy to install. Battery last a long time.
I would recommend this to a friendWould NOT recommend
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited at first when I was going to buy it. 1st time buying an actual security camera and I decided to go the wireless route. Big disappointment. Connection sucks. Sometimes it won’t connect. Camera would stop working in 5F or below. Buy something else. Would not recommend this brand. Also, their support sucks.
No, I would not recommend this to a friendKeeps getting better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better battery life than previous models. I have owned several and this model is by far the best!
I would recommend this to a friendEasy setup.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. I bought the solar charger also. No changing batteries.
I would recommend this to a friend