Customer Ratings & Reviews

I read a lot of great things about this system. We purchased it and did not like that the cameras lasted only 48 hour before we had to charge the camera again. It was frustrating. We are a prior Arlo owner and we are disappointed because we loved the first generation cameras. Quality of the cameras were great though.

Great Product and easy setup! Highly recommend. Picture quality is awesome and app is very user friendly.

Battery goes dead fast. They have a very high quality pic

Very happy with the system, easy to use and uninstall the batteries when they are low. Our Geek Squad person recommended solar panels so I wouldn't have to worry about them and we got those installed so now I don't have to worry about charging the batteries

Base station seems to only be a dedicated router only for the Arlo cameras. No on-site memory- I would have paid extra for that but any storage of video is in subscription paid cloud only. So without the subscription you just get notifications that someone entered a zone but no storage to see what happened. Just know that before you purchase.

I though this package had the base with it. Someone in the store told us the difference in the package compared with another one that did have a base was the quality of the camera. We should have seen that it didn't have a base but didn't until we got home. Best Buy was nice about the return but we wasted time.

Works fantastic no problems. Open box and set wherever you want. Just use your phone. Easy

Very good. Nice and clear. it hooks up to Alexa also which is nice so I can view it on TV monitors. Their service people are pretty good able to walk you through any trouble shade shooting that needs to happen.

Super clear records every noise. Any movement and you get a notification automatically lights up if a detect motion. Easy to install easy to work.

Don’t like their subscription plans but video quality is great.

Work ok not as good as advertised. Oh boy oh boy boy

I love the Arlo camera systems! I upgraded from the original Arlo Pro... Excellent quality, durable, and great picture in streaming 4K. Giving the bundle 4 stars only because of the requirement to pay for Arlo Secure service (monthly) in order to *record* video...this is not entirely clear at purchase.

Been using this indoors for our office for 2 months now and it's GREAT! really quality video & audio & setup was not too difficult. we've had no problems so far and I'm so happy I picked this one. thinking about getting same set for our house

I can honestly say it's a pretty darn setup packaged for a camera. If you're just starting your Arlo system, I'd go with the package as it makes setup a lot easier. Plus, frankly, it's a cheaper route to go. When it comes to the cameras though, I knocked them simply because of the distance required for detection. The cameras typically sit in a low power state to reserve battery (smart, honestly), but they only detect out to 25 feet and then the camera starts recording seconds later due to booting up. Works for the most part, but sometimes, if something moves fast, you'll miss what you're trying to record. If they can find a better balance with the detection and battery settings I'm fully on board. Almost there Arlo!

Consistently disconnects. The Cameras responses can be slow when trying to view live. (yes, everything is installed correctly. And I have High Speed Optic Fiber WiFi, that provides the security system with more than enough speeed.) If you also want to set it up with HomeKit you will more than likely have problems. May need a token reset, or spend your afternoon trying to get technical support. Also some videos appear to be glitched with a green screen before showing the recording. Which is vital as something can happen within that period of the screen being green. Again, when you want to view live incase of an emergency you would have a significant amount of lag before being allowed to viewed. I also get notifications of being signed in another account, logging me out. Had this for over a year and I’ll suggest getting a hardwired security system or try another brand other than Arlo. Poor app interface, poor customer Service, poor quality products.

Good part: The app is good, battery life. Cons: Needs to pick up better distance, clearer pictures on faces. Needs better night vision without light coming on. Positioning camera needs to be easier. The little screw thing is a pain to work with.

Love the simplicity of set up and ease of use for the app do wish battery life was better but very pleased with the system

This package is a waste of money. Batteries do not last and wiring accessories are overpriced. Local recording from hub doesn't work with motion detect events nor accessible from the Arlo app. Once the free subscription is cancelled (I did to test) or ends the cameras become glorified motion detectors without recorded video. The base subscription doesn't playback 4K video. The more expensive subscription is needed to use the 4K. Either pay the premium monthly, return for 2K Pro cameras & the base subscription (and have your recordings vulnerable on the cloud), or return the Arlo cameras as I did. Only reason for 2 stars is because Best Buy's excellent customer service as usual during my purchase and return.

I loved this bundle when I purchased it because it was such a great deal. The way these cameras are mounted to the wall and ceilings feel so much more secure than the other magnetic options on my previous cameras. The 4K it’s definitely worth the extra money in my opinion.

Loved this product! Easy to use and understand. This product allows me to see my house with good quality.