Customers are positive about the camera quality, ease of use, and overall performance of the Ultra 2 Camera. Many also appreciate the easy installation, clear night vision, and wide field of view. However, customers express negative sentiment regarding the battery life and motion detection capabilities. Some customers report concerns about connectivity, signal strength, and the product's value for the price.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 644 reviews
Pros mentioned:
Camera quality
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Security cams
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Battery goes dead fast. They have a very high quality pic
I would recommend this to a friend
Pros mentioned:
Camera quality
Cons mentioned:
Battery life
Rated 2 out of 5 stars
Great cameras/ poor battery
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I read a lot of great things about this system. We purchased it and did not like that the cameras lasted only 48 hour before we had to charge the camera again. It was frustrating. We are a prior Arlo owner and we are disappointed because we loved the first generation cameras.
Quality of the cameras were great though.
I would recommend this to a friend
Brand response from Arlo Team
Posted .
Hi Andrew,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards, Arlo Team
Pros mentioned:
Ease of use
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Would Recommend
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with the system, easy to use and uninstall the batteries when they are low. Our Geek Squad person recommended solar panels so I wouldn't have to worry about them and we got those installed so now I don't have to worry about charging the batteries
I would recommend this to a friend
Rated 4 out of 5 stars
Really like the store
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Base station seems to only be a dedicated router only for the Arlo cameras. No on-site memory- I would have paid extra for that but any storage of video is in subscription paid cloud only. So without the subscription you just get notifications that someone entered a zone but no storage to see what happened. Just know that before you purchase.
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 2 out of 5 stars
Disappointed customer
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had the arlo cameras for years and loved them. I decided to upgrade and get the arlo ultra 2. That was the biggest mistake. My other cameras you did not have to have a subscription, but these if you don’t have a subscription then you have to use a SD card. Half the time it will show a motion but you can’t pull it up on the app. I don’t understand why these companies change a great product and go up tremendously on the price for a terrible product. Sorry I will never purchase another arlo. They could actually be a good camera. They also have a significant delay.
No, I would not recommend this to a friend
Pros mentioned:
Camera quality
Rated 4 out of 5 stars
Arlo cameras better than others that I’ve had
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good. Nice and clear. it hooks up to Alexa also which is nice so I can view it on TV monitors. Their service people are pretty good able to walk you through any trouble shade shooting that needs to happen.
I would recommend this to a friend
Pros mentioned:
Camera quality, Ease of use
Rated 5 out of 5 stars
10/10
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super clear records every noise. Any movement and you get a notification automatically lights up if a detect motion. Easy to install easy to work.
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 4 out of 5 stars
Arlo is Excellent
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the Arlo camera systems! I upgraded from the original Arlo Pro... Excellent quality, durable, and great picture in streaming 4K. Giving the bundle 4 stars only because of the requirement to pay for Arlo Secure service (monthly) in order to *record* video...this is not entirely clear at purchase.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Wireless Cameras
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgraded my 3-year-old Arlo cameras to a newer set. Everything works great!
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Cameras without a base unit
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I though this package had the base with it. Someone in the store told us the difference in the package compared with another one that did have a base was the quality of the camera. We should have seen that it didn't have a base but didn't until we got home. Best Buy was nice about the return but we wasted time.
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Great cameras and affordable A++++
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Product and easy setup! Highly recommend. Picture quality is awesome and app is very user friendly.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
great prosuct
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product , works great at night, battery life is really good
I would recommend this to a friend
Rated 5 out of 5 stars
Quality, wide range
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picture quality is great, I love the wide range and motion detection
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 4 out of 5 stars
Expensive but good quality
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don’t like their subscription plans but video quality is great.
I would recommend this to a friend
Pros mentioned:
Camera quality, Installation
Rated 5 out of 5 stars
Really good cameras
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Been using this indoors for our office for 2 months now and it's GREAT! really quality video & audio & setup was not too difficult. we've had no problems so far and I'm so happy I picked this one. thinking about getting same set for our house
I would recommend this to a friend
Rated 4 out of 5 stars
Almost Perfect
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can honestly say it's a pretty darn setup packaged for a camera. If you're just starting your Arlo system, I'd go with the package as it makes setup a lot easier. Plus, frankly, it's a cheaper route to go. When it comes to the cameras though, I knocked them simply because of the distance required for detection. The cameras typically sit in a low power state to reserve battery (smart, honestly), but they only detect out to 25 feet and then the camera starts recording seconds later due to booting up. Works for the most part, but sometimes, if something moves fast, you'll miss what you're trying to record. If they can find a better balance with the detection and battery settings I'm fully on board. Almost there Arlo!
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 4 out of 5 stars
Arlo Ultra 2 Cameras
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I loved this bundle when I purchased it because it was such a great deal. The way these cameras are mounted to the wall and ceilings feel so much more secure than the other magnetic options on my previous cameras. The 4K it’s definitely worth the extra money in my opinion.
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Peace of mind
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the simplicity of set up and ease of use for the app do wish battery life was better but very pleased with the system
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 2 out of 5 stars
Not worth the money.
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Consistently disconnects. The Cameras responses can be slow when trying to view live. (yes, everything is installed correctly. And I have High Speed Optic Fiber WiFi, that provides the security system with more than enough speeed.) If you also want to set it up with HomeKit you will more than likely have problems. May need a token reset, or spend your afternoon trying to get technical support. Also some videos appear to be glitched with a green screen before showing the recording. Which is vital as something can happen within that period of the screen being green. Again, when you want to view live incase of an emergency you would have a significant amount of lag before being allowed to viewed. I also get notifications of being signed in another account, logging me out. Had this for over a year and I’ll suggest getting a hardwired security system or try another brand other than Arlo. Poor app interface, poor customer Service, poor quality products.
No, I would not recommend this to a friend
Brand response from Arlo Team
Posted .
Hi,
Thank you for your review. If your Arlo camera consistently disconnects, please follow these troubleshooting steps: https://kb.arlo.com/1133448. Please read following article for details on troubleshooting long delays: https://kb.arlo.com/000062742.
For assistance with anything else mentioned on your review, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best regards, Arlo Team
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Fantastic
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works fantastic no problems. Open box and set wherever you want. Just use your phone. Easy