Customer Ratings & Reviews
- Model:
- VMS5340-2BYNAS
- |
- SKU:
- 6454733
Customer reviews
Rating 3.9 out of 5 stars with 636 reviews
(636 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are pleased with the Arlo Ultra 2's excellent video quality, ease of use, and long battery life, frequently praising its impressive night vision and wide field of view. The spotlight feature also receives positive feedback for its brightness and motion activation. While some users express concerns about cloud storage costs, the overall sentiment towards the camera's performance is highly favorable.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life, Motion detection
Rated 1 out of 5 stars
Local recording with hub not what one would expect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This package is a waste of money. Batteries do not last and wiring accessories are overpriced. Local recording from hub doesn't work with motion detect events nor accessible from the Arlo app. Once the free subscription is cancelled (I did to test) or ends the cameras become glorified motion detectors without recorded video. The base subscription doesn't playback 4K video. The more expensive subscription is needed to use the 4K. Either pay the premium monthly, return for 2K Pro cameras & the base subscription (and have your recordings vulnerable on the cloud), or return the Arlo cameras as I did. Only reason for 2 stars is because Best Buy's excellent customer service as usual during my purchase and return.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291.
For more information on how to see saved videos via direct storage access without a paid subscription, please read the following article: https://kb.arlo.com/000062337.
For further assistance, please navigate to Settings > Support in the Arlo App for available service options.
We appreciate your patience and understanding.
Best regards,
Arlo Team
- Pros mentioned:Camera quality
Rated 4 out of 5 stars
Arlo Ultra 2 Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this bundle when I purchased it because it was such a great deal. The way these cameras are mounted to the wall and ceilings feel so much more secure than the other magnetic options on my previous cameras. The 4K it’s definitely worth the extra money in my opinion.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Easy setup
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to set up and easy to use app. The 4k quality is really nice.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Easy set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm thrilled to share my positive experience with the Arlo security camera system! Setting it up was a breeze - the instructions were clear, and the whole process was incredibly straightforward. And let me tell you about the picture quality - it's absolutely crystal clear. I'm impressed by how sharp and detailed the footage is, giving me peace of mind knowing I can rely on it for accurate monitoring. Overall, Arlo has truly nailed both the ease of setup and the exceptional picture quality.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great camera's and security sysrem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We now have 15 Arlo cameras around our property Essential Spotlights, pro 4 and Ultra 2. Very satisfied with them all. I have since purchased more pro 4 and Essential spot lights for my kids homes and the smart hubs for our house and theirs. All of the cameras have very clear images and you can honestly tell the difference in the Ultra 2 and even the Pro 4. I would and have recommended the Arlo systems to everyone. From what i have found the amount of time the batteries will stay charged depends on where they are located. We have a lot of wildlife and 4 very active dogs.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 4 out of 5 stars
Arlo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality colored pictures. Just had Wi-Fi connection issues where we live and so didn’t work a lot of the time. Going hard wire next time.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Feeling Safer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras work very well. We like them so much that we added doorbells. They work well, provide a great picture, and the app is easy to use.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Great Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works really good, and has a great picture. Easy to install and use.
I would recommend this to a friend Rated 5 out of 5 stars
Convenient
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, dont need to worry about changing batteries.
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 5 out of 5 stars
great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is great, cameras are clear. I do miss the magnet function as it was much more convenient but still works
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best decision evers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is one of our Greatest investment ever
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great system. It keeps you up with everything going on at your home.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Best decision I’ve made!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t believe how clear and precise the Arlo Ultra 2, the Arlo Essentials and door bell are! I’ve had two other brands that were highly recommended and I’ve enjoyed Arlo the best!! It’s easy to charge and change out batteries when needed. Not only does it alert you immediately, but it highlights what has caused the alert and the area that it is in.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great Product with Easy Install
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras have been outside since their purchase in 2022 and are still working fantastically. The video quality is great. I did learn the hard way that you cannot do CVR unless the camera has AC power. Do not skimp on cheaper quality chargers because they wear out quickly. ARLO brand chargers withstand the environmental factors of the outdoors.
I would recommend this to a friend Rated 5 out of 5 stars
Home Security
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The footage is clear as day and the setup was easy to install.
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Arlo cameras pro 3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are awesome. They work very well. I would highly suggest anyone that doesn’t have a security system to buy these cameras. You will be very pleased with them. The clarity of the video is very clear. I rate them a number nine out of 10. So if you don’t have any, you should go buy some very good security system.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
As described, would buy again.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work as described. They were easy to install, and batteries charge very quickly. Notifications are detailed (let’s you know whether there’s a person, vehicle or animal in view). There’s is a library of motion-triggered footage by date viewable through the app. In real time the video is pretty clear. My only gripe is the kit comes with 3 cameras, and, ding ding ding…you guessed it, a house has 4 exterior walls. So, I had to add a camera (added an Arlo essential that works well with the existing 3 cameras). I would buy these again.
I would recommend this to a friend - Cons mentioned:Battery life, Signal strength
Rated 4 out of 5 stars
ArloUltra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is about a 10 second lag for me at my house. I have a camera at my front door about 15 feet away from my router, signal is good, my other camera is on my back patio about 50 feet away..... through more walls of course and the signal is fair. My battery on the patio is at less than 20% already but we take our dog out to potty a lot. The magnetic wall mount isn’t very secure so we used the one that screwed into the back of the camera and bout another one of those online. Also bought a security cable that attached to the camera and then the house as well for additional security.
This review is from Arlo - Ultra 2 Camera, 2 Pack, VMS5240-20000S - White
I would recommend this to a friend - Cons mentioned:Motion detection
Rated 5 out of 5 stars
Arlo camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a very broad view of everything just on one camera alone. Sometimes too sensitive detecting the wind but overall great to have. Makes me feel safer
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Replacement Arlo Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this camera to upgrade the first edition of Arlo. Easy to set up. Work well. Like the zoom feature. A little pricey but agreed to purchase because the cameras were needed to monitor home while we are on vacation.
I would recommend this to a friend














