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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 629 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers enjoy the Milano Gaming/Office Chair's exceptional comfort and quality. Many appreciate the chair's back support and find its appearance stylish. However, some customers found the assembly process challenging, and others wished for a reclining function.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 629 reviews
  • Pros mentioned:
    Appearance, Comfort

    Rated 5 out of 5 stars

    Chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable nice looking chair fits perfect with our desk

    I would recommend this to a friend
  • Cons mentioned:
    Assembly, Recline

    Rated 3 out of 5 stars

    “You get what you pay for”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made, more difficult to assemble than expected, remedial instruction sheet, does not “recline”, more of a “rocker”.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Recline

    Rated 5 out of 5 stars

    Best chair I’ve owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, extremely comfortable... doesn’t recline just a heads up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good chair crap customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall chair was fine. But Best Buy dropped the price the day after I bought an opened boxed one that was just a bit cheaper than the previous price. When I called they told me I had to return it and purchase a new one to get the current cheaper price. Also the washers were not in the box so no the chair was not all there. Some features of the chair are nice the foam seems to be glued in place a bit flymsy but for around 200 it was worth it. I won’t be taking it back to get 40ish dollars because I’m ok with the purchase not so much with customer service from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfy but hard to build

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this chair for my wife after we discovered she would be working from home for a while. She absolutely loves it - it's incredibly comfortable, and the adjustable support pillow that comes with it has made all the difference in keeping her lower back from getting sore. My only complaint and the reason for only four stars is that putting it together was a nightmare - the bolt holes in the arms didn't line up quite right which resulted in the bolts being incredibly difficult to attach. We managed to make it work and it has been great since, but there was a good hour of immense frustration trying to drive in bolts that weren't quite right.

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 4 out of 5 stars

    Good chair, if you have time to burn

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A touch difficult to assemble with instructions that have picture that do not match, and parts that are not listed per step. One assembked, its a great chair

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    older person

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With back problems i got this chare so i could watch tv. Works great . Being on the older side i bought a nice pillow. Thanks again for your help.

    I would recommend this to a friend
  • Pros mentioned:
    Back support, Comfort

    Rated 5 out of 5 stars

    Great gaming chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair is very comfy. The extra pad they give you really helps with your back.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Quality

    Rated 5 out of 5 stars

    Good Gaming Chair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. The chair is comfortable. Good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Back support, Comfort
    Cons mentioned:
    Assembly

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, extra back support piece was definitely a plus. Little trouble putting/lining the arms up to put together but overall great chair!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Assembly

    Rated 5 out of 5 stars

    Good chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to assemble but sturdy chair. I like it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Pretty Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels of decent quality. The little pillow thing to support your back posture wasn't worth keeping on for me. I wish it would rock more.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Gaming chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas he was throughly excited. It's very sturdy and comfortable. One of the best gifts I bought him. Only downfall was it did take some time to put it together.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Could Be Better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, but the reclining isn't great. Almost like it wants you to always sit straight up and not lean back.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This way easy to assemble and its very sturdy, i would reccomend to others

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sturdy and comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son who games all day long. He is very pleased with it, and mentions that it is comfortable, sturdy, and definitely a great buy compared to other chairs out there.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Well Built

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair seems well built and comfortable. Tilting back has a little too much resistance though.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Quality

    Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it, is comfy and a great quality material

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great chair for desk or gamming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace my wifes well used one. She works fron home and loves these chairs

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Comfort
    Cons mentioned:
    Assembly

    Rated 5 out of 5 stars

    Great Chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chair. Super comfortable and looks great with my desk. Got the white and black colors. Only thing are the arms are a paint to put on. Other than that perfect!!

    I would recommend this to a friend
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