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Customer Ratings & Reviews

Your price for this item is $195.99
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The comparable value price is $229.99

Customer reviews

Rating 3.9 out of 5 stars with 450 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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71%would recommend to a friend

Customers are saying

Customers consistently note the Mugello Special Edition Gaming Chair's exceptional comfort and high-quality construction. Many appreciate its relatively easy assembly and the excellent back support it provides, although some experienced issues with the footrest's sturdiness and the chair's padding. A few also mentioned that the instructions could be improved. The chair's appearance and color options also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 450 reviews
  • Pros mentioned:
    Comfort, Footrest

    Rated 4 out of 5 stars

    Gaming chair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to put together. Absolutely love the foot rest it was the main reason for the purchase. Wish it had a little more comfort for the seat. Overall a good chair and would buy a 2nd one for my husband.

    I would recommend this to a friend
  • Cons mentioned:
    Arm rest stability, Noise level

    Rated 1 out of 5 stars

    Dont waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly regret buying this chair. Within a few months, it was falling apart. The foot rest has a little handle that snapped off in a few days since it was just stapled on. I have to tighten the bolts on it daily or else the arms come loose and fall to the sides and the back leans back too far. If you move AT ALL it creaks and groans loudly. And DW40 did not help. Then, the arm snapped in half one day while standing up. The quality of the materials are incredibly cheap. Im not a huge person, and i dont abuse the chair at all- in fast I have taken extra care to try and take care of it since it was almost 300 dollars. I even have a cover over it to try and keep it protected and that hasnt helped at all. The pictures attached are how it looks after 8 months of use if that helps determine how much it holds up. I heard customer service for them was incredible so i still had hope but I have been mailing them since June with still no help or replacement parts. I had to provide the same information multiple times and am left with no response for huge chunks of time until i double email. I wish i could just get a refund at this point. It is NOT WORTH THE PRICE.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Footrest, Overall performance

    Rated 5 out of 5 stars

    Great quality chair!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this chair on a great open box deal. Super comfortable and cozy, the footrest is a plus and great material on the chair. Super comfortable for long hours or gaming and on the computer, no back problems, great cushion seats, leather, color pattern is awesome. Highly recommend chair for gaming or just long hours at a computer desk for work.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 4 out of 5 stars

    almost perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent material and comfort for the price, came in near perfect conditon. definitely looks much better than in the pictures because it seemed like the leather was stretched and of low quality only problems are that it doesnt feel super sturdy, seems dirty upon opening (poor quality paint on the metal i guess) and was in town for 4 days before arriving at my house, though that is a UPS problem not best buys

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Arm rest stability

    Rated 4 out of 5 stars

    Not The Best, but Good Nevertheless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has a few faults, an uneven back, and armrests that need its screws tightened after a while. They're slight problems that don't deter its usefulness, but faults nevertheless. Overall, it does it's job and has given my back a comfortable rest and no problems. A definite step up from my wooden gaming chair with towels as cushions.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Footrest, Overall performance

    Rated 5 out of 5 stars

    Kick back and recline

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable. This chair reclines, which is nice to kick back and relax while playing video games or watching t.v. The material is durable. Not a “ cheap “ feel

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got this chair it was great, slightly a pain to put together but not too bad. While this chair was better than the old standard desk chair I had before, after a few months its no longer comfortable. The padding in the arm rests is completely flattened, the chair pad is starting to flatten, the foot rest hangs so low there is no point in even pulling it out anymore plus the tab you use to pull it out ripped off. It was good in the beginning but for $200+ I expected it to hold up better and longer. 6 months of having it and I already need a new one for comforts sake.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Relaxing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not want to rate this gaming chair because I received a damaged item and decided not to repurchase. The pros are the leg rest which I was actually purchasing to use while writing college papers. It is also very large and offered great comfort but once I discovered the damage, I returned

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid chair, the arms come loose every now and then but you can retighten them just fine

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort

    Rated 5 out of 5 stars

    Gaming chair review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfy gaming chair that was easy to install. Upon pick up they even put the gaming chair in my car for me so I didn’t have to carry it out of the store

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 4 out of 5 stars

    Great buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Made of good materials. Sturdy. Doesn't have adjustable arms, but they are low enough to not get in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Smart Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair. Good height range and large seat. I'm 5'2" can adjust the seat lower than I need for my feet to rest flat on the ground and sit comfortably for 10+ hours at a time. The soft leather-like material of the seat and arm rests don't stick to my skin after long periods of little to no movement. The adjustable back and foot rest make this chair great for power naps too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    OK chair that could use some updates

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the chair is nice, I get a lot of complements on its appearance. My opinion its too stiff ( not enough seat padding ) The support base is a bit to short.. Im 6'3" and with the chair fully raised I am slightly below my comfort level. as far as the sturdiness of the chair its a bit flimsy. With all that being said.. I still like the chair but, it could use some tweeks to make it much better.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Arm rest stability

    Rated 5 out of 5 stars

    Amazing chair

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair has been amazing for the price, today Jan 22 2025 I am ordering another chair because this one that was purchased in oct 11 2023 has had the arm rest fail, and the seat cushion is now almost non existent. Sad to say for all the chairs available this one has lasted the longest over the las 12 years of buying chairs, I am 300lbs so this speaks to the quality of the chair. I would recommend this chair to anyone big or small

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 4 out of 5 stars

    Good starting chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy was easy to part togather and nice looking to the eye

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't Buy For The Color . . .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a similar (different brand) chair with the reclining feature and the footrest because the welds had broke on one side losing the arm and recently the seat tubing went also. So I found this one for about $75 more than I previously paid. The Arrozi does have a flat wooden seat base which may be more durable. The color is nice but full black would have been fine. Time will tell if the arm strength holds up; just held with two bolts per arm which--fully tightened-- still seems a little wobbly. They do control the recline so maybe that's why. I might have to move up to the $400 range for more beefiness if this one doesn't last for the two year stretch like the other one.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Good, but not great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair is fairly comfortable, except there is a hard spot right in the middle of the bottom of the padding. Definitely have issues with the build quality as the arm rests are already getting loose and it's actually from inside the chair where they anchor, not bolts getting loose. Overall, good value for the price, but not going to be a long lasting chair.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Assembly

    Rated 1 out of 5 stars

    Worse chair i have ever sat in

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assembly is straightforward even with the minimum instructions. It is not comfortable at all. There is ZERO padding in the seat, the reclining back is uncomfortable because the seat does not tilt with the back. The foot rest will last about a week. It is very cheaply made. Ill be returning it …

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Footrest, Overall performance

    Rated 5 out of 5 stars

    Chair

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to use while playing. It leans back and has a foot rest. Material is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    A very good purchase!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the purchase. Easy to assemble. Can be adjusted from sitting up straight to a. Semi sleeping position. Has a broad back rest and doesn’t let you feel that the shoulders are cramped. Would definitely recommend getting one if you are looking for longer seating periods. 4 stars and not 5 stars as the chairs keeps swinging slowly when both the legs are up on the rest. Other that that no issues.

    I would recommend this to a friend