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Customer Ratings & Reviews

Your price for this item is $84.99
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The comparable value price is $99.00

Customer reviews

Rating 4.5 out of 5 stars with 2305 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,305 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Best router

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These modems have made a night and day difference in our internet speed. Easy to install and excellent quality

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Modem/router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good better than renting one from verizon and paying 15ca month

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to set up, I would prefer buying this router than buying the Xfinity device, price is reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Product work excellent for comcast replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a product to replace Comcast modern to avoid monthly fees. Product was easy to install and works perfectly. Great bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi

    Rated 5 out of 5 stars

    All in one!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to upgrade as our family's needs changed for internet usage. So far so good. Easy to install, works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb service and performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is more for the service vs the product... Although the product is great! No issues at all since setup! The service of the techs in the Plymouth Meeting store is A+! They were kind enough to assist me in figuring out the best option for her internet needs. And when it was found I had purchased the wrong modem, they were very helpful with making sure I had the right and were more than happy to come out to set it up for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick & easy setup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Quick and easy to setup. 2 in 1 is a better option than buying 2 seperate device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small house

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes much more sense to buy a cheaper modem than to rent one from Xfinity. Installation is very easy and convenient. I can't comment on the wifi quality since my house is small, but it does more than enough for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all-in-one Modem/Router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2 in 1 Modem/Router. It is Wifi-5 so if you were looking for the newest Wifi-tech, look at other options. For my needs, its the perfect all-in-one internet item. Great range and I have very good download speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy setup. Fast speeds. Dependable. I recommend this unit. Priced right.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    ARRIS - SURFboard AC1600 Dual-Band Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to avoid paying the price for a modem from Comcast, for high speed internet. Great price, works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Decent Modem/Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an OK piece of equipment, and it does seem to be performing well so far after about two months of use. My main criticism is the lack of a WPS button, which makes setting up things like wireless printers and Wi-Fi extenders much more difficult than it usually is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Basic & Xfinity Compatible Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for the kids moving into their own place. Setup is pretty simple, and this device is well-suited to those whose devices are all wireless. If ethernet connections are needed, it has 2 ports, so if you need more, plan to use a switch as well.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great for my needs....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to handle increased internet speed of 200 Mbps, and I am quite happy with it. I live in in a one story 1800 sq. ft. home and we have absolutely no wi fi issues. If you like to see bright indicator lights, you might be a bit disappointed (I have this unit sitting a good 8 ft off the ground and I have to look at it at an angle) but that is rather minor. There are only two ethernet ports, so take that into consideration (if you need more.)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this has been great. This prouder has been working great easy to set up very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Wi-fi

    Rated 5 out of 5 stars

    great dual band router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! Purchased dual band router to replace an old dual band router. High speed. 5G or 2.4G.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Works well with Xfinity 300 mbps service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    See ya Comcast fees

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are tired of paying those Comcast equipment rental fee's look no further. I purchased this and it was easy to setup and had me skipping all the way back to Comcast to return their equipment knowing I'll be saving money monthly. I'd recommend getting a battery backup that way if you happen to live in an area where power outages are frequent you will have no down time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Wi-fi

    Rated 5 out of 5 stars

    Works great and saves money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works at advertised speeds and saves money by combining modem and router in one and eliminated rental fees

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Router went out so I decided to by a modem/router together. Very user friendly to install, had to call my internet provider for them to do their part. Works great, has dual band. The one error I made was I bought this not knowing I needed one with phone icon. So even though it works great and I wanted to eliminate having two gadgets for internet and WiFi, I ended up w/2 modems now because my old one provides my phone service, but that was my fault.

    I would recommend this to a friend