Customer Ratings & Reviews
- Model:
- SBG10
- |
- SKU:
- 6290772
Customer reviews
Rating 4.5 out of 5 stars with 2305 reviews
(2,305 customer reviews)Rating by feature
- Setup4.5
Rating 4.5 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
One month later - Pretty good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our previous modem(2 yr old- Netgear) died suddenly after a stormy night and we didn't want to spend a whole lot on a new one. For the price point, this was a good purchase I'd say. The signal strength is a bit low in the basement of our two story house but that's not a big issue for us. Things to consider : - If you live in a multi-story house you might want to check coverage in and around the house before you commit to this. - You might need to call your cable internet provider to set this modem up. This is an extra step for sure but shouldn't be a hassle. - Make sure you change your default router password once you've set it up. You'd need to call the Arris Customer support number.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Works faster than what Xfinity gave me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My internet works much faster with this modem compared to the one my internet provider gave me. Easy set-up, too!
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Works great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed- decent price, easy install, and sure beats paying cable company to rent modem.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
works as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy setup fast internet works greatmmmmmmmmmmmmmmmmm
I would recommend this to a friend - Pros mentioned:Speed, Wi-fi
Rated 5 out of 5 stars
Did the job needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly, did what I needed it to, supported faster speeds than reported on package and has great range.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Amazing product from Arris
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is good. haven't faced any issues lately. it looks solid. I like the products from Arris as they own the manufacturing and they do not compromise with the quality.
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Perfect modem for me!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was very reasonable. Setup was very easy. This modem is perfect for my situation. Great product!
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Best money spent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and works great not disappointed at all.
I would recommend this to a friend - Pros mentioned:Price, Speed
Rated 5 out of 5 stars
Aries
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually very fast ,price was good .For sure I will recommend
I would recommend this to a friend - Pros mentioned:Ease of use, Wi-fi
Rated 4 out of 5 stars
Worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty easy set up , and fairly inexpensive model and works well in 1100 sq ft house
I would recommend this to a friend - Pros mentioned:Ease of use, Wi-fi
Rated 5 out of 5 stars
Easy setup great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Easy setup an good quality Price is also good combo unit w0orks well all over the home
I would recommend this to a friend - Pros mentioned:Performance, Price
Rated 5 out of 5 stars
No more monthly charges
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got rid of the Xfinity modem and no more equipment charges , same performance
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
Rated 5 out of 5 stars
Good performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install at home and with my service provider, so far happy with performance,
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 4 out of 5 stars
Good, but some installatn confusion & only 2 ports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is pretty good device, working for 2 months well so far. But it has only 2 caple ports. In their prior version there much more ports. And it was a little bit confusing with 2 versions of Hz: 2.4 and 5. Both are recognized by Wi-fi and it took sometime (2 days) for Spectrum to get the right connection, But this maybe a problem with not well competent Spectrum staff.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
ARRIS does not disappoint
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I have no complaints. It delivers to all 15 devices that are using it.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to use with Xfinity and just 60 mbps and its worked just fine. Easy setup after calling Xfinity.
I would recommend this to a friend - Pros mentioned:Ease of use, Wi-fi
Rated 5 out of 5 stars
Easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The modem was easy to setup and connect to the internet. It was also easy to connect my devices to the wifI.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Perfect cable modem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great modem for a 5 bedroom house for the price. The in store rep did a nice job helping me choose this modem. He appeared knowledgeable in this area and recommended this one. It's performing well and haven't had any issues with connectivity or Internet speed. Overall, it is a great modem for a large household.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Works great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. East setup. Faster than prior modem.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Fast reliable Wi-Fi Modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this about a month now. Faster than the xfinity modem and easy setup.
I would recommend this to a friend