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Customer Ratings & Reviews

Your price for this item is $84.99
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The comparable value price is $99.00

Customer reviews

Rating 4.5 out of 5 stars with 2309 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,309 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a standard modem that is comparable with just about any company internet provider and it's cost is more towards the general consumer. There are much higher prices ones on the market but honestly they do the same job at a different cost. The general home this is perfect. And very simple to hook up and get started.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied d/l speeds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased a lower priced Linksys, but after experiencing low Mbps and subsequent slow d/l speeds i decided to try this model and brand, (which by the way, I've never tried before) i couldn't be more satisfied. Great price and a great product. Ease of installation makes this a winner!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good, Wish it had a WPS button. Instead you have to login on your computer to complete getting a new device, like a wireless printer, or an extender box. I replaced MediaCom box with it because it never worked. This works. Happy

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great, it has 2 RJ45 jacks in it so you can hook up double lines directly into the modem, and it has great wifi. Easy setup'

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for beginners

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is perfect for 2-3 devices. I recommend looking into your internet speeds as this router is not appropriate for higher speeds. Unfortunately this happened to me when I set it up. Had to return and upgrade to accommodate my internet speeds. The set up was really easy and I think the price is fair for what you are getting out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great Dual-Band Router/Modem combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this router/modem combo when it was on sale. Works great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    great router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this router s durable and very easy setup and great value

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in and activated over my providers App no problem. Everything worked well. Speed tests resulted a touch faster than my subscribed speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi

    Rated 5 out of 5 stars

    Great for the house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Easy to set up and sets a good wifi

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Id Buy it Again.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with its performance.Not too happy with my cable internet provider,seven outages in one year.Switching back to 500. maps fiber internet from my former service provider.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Wi-fi

    Rated 5 out of 5 stars

    Excellent signal, very easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent 5ghz and decent 2.4ghz. Supports the latest COX speed upgrades

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good but check back in 12-24 months just got tired of paying $14.95 for their equipment

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is a money saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, a Cox Communication representative told me how I could save on my cable bill. So worth the money! Very happy with my purchase and easy to set up. Yes, I can say honestly that I have missed Starz and regular tv but trying to save a buck or two: )-

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, easy to set up, has a long range. no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to use and set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. No issues on speed. Very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem do 60 year olds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to use easy to setup took little time to setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Save rental fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instruction are easy to follow. Set up and operational in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and after 3 months use no problems. Good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Works seamlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Works fast. Just what I was looking for in a router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely worth the $$$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Works great. I set it up entirely online. I had one hiccup, I entered the wrong MAC ID, once I corrected it I was online. Be aware that there is no phone port, which is fine with me, I don't use the land line.

    I would recommend this to a friend