Customer Ratings & Reviews
- Model:
- SBG10
- |
- SKU:
- 6290772
Customer reviews
Rating 4.5 out of 5 stars with 2305 reviews
(2,305 customer reviews)Rating by feature
- Setup4.5
Rating 4.5 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Save rental fee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Instruction are easy to follow. Set up and operational in minutes.
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
Rated 5 out of 5 stars
Easy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and after 3 months use no problems. Good product.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Cable Modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and I don't have to pay cable for there Modem ($15) a Month I wish I had done this sooner I would have saved a LOT of money.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great for its price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough to get the job done. It is inexpensive and easy to setup. It is not very strong, so if you need to cover a large area or area with too many walls, this may not be for you. It works well for my small area, but loses signal on the other side of the building.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Lifesaver
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I held off a while on writing a review for this because I wanted to make sure it would held up for at least several months. I most impressed with this product and it's dual bands. Have Wi-Fi throughout the whole house and with it being a homeschool year with covid it was a plus
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 4 out of 5 stars
Good router, good value.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed this router at one of our offices. Good piece of equipment, but has an issue with needing to be restarted every couple weeks. This is probably not Arris’ fault, but our internet provider Spectrum Business (which leaves a lot to be desired). So I’ll still recommend this router.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 4 out of 5 stars
Works seamlessly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Works fast. Just what I was looking for in a router.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
No more spooling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No more tv or internet spooling, works great. Set up with the xfinity app was terrible, but calling them made it easy.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
ARRIS for the win
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was easy to assemble and very quick to connect.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Ok and works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our old modem/router and it has helped with speed overall. The set up between Arris and Xfinity wasn't bad, but the Arris Surfboard app is terrible. Overall happy enough with the product.
I would recommend this to a friend - Pros mentioned:Price, Speed
Rated 5 out of 5 stars
Great router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great...nice design .fast speed and great price
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Do its job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very compact and easy to install, Perfect for 1 bedroom.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
A good beginner's product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good product if you are wanting to switch from your Internet company's rental. Have multiple devices connected to the wifi including streaming and gaming.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Excellent modem!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought a more expensive arris surfboard modem and it malfunctioned so I was worried about getting another Arris but this modem was half the price and I feel it works much better than the one that was $399. I’m very happy with my purchase! Curbside service was excellent, fast and friendly.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Works fine and affordable compared to competitors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comes as a top rated and selling router/modem combo. The last Arris product I had had no problems until it became outdated. Cheaper than competitors, but still seems to do the job. Store had a ton of these in stock. Phone website/app worked fine for setup.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 4 out of 5 stars
Replacement Modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this modem as a replacement. It is working perfectly. I am not the most tech savvy, so it did take me longer than expected to get my Xfinity to recognize it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Ok for a small apartment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's good and easy to set up for a small apartment. for a larger apartment, you're going to have spotty signal in some areas. I had to end up buying a wifi extender that costs about an additional 50-75 dollars so take that into consideration. Probably better to just buy a larger router/modem.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Quality entry level modem/router with WiFi.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup with good instructions. WiFi signal strength is ok, 5ghz doesn’t broadcast as far as my previous router. It easily handles my ISP speed of 100mps. Good entry level router/modem combo with WiFi. I’ve only had it for 2 months so I can’t speak to its long term reliability. Overall I’m satisfied.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Solid buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was easy and it continues to keep all my advice connected to the internet and running at high speeds. No issues downloading or streaming.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
arris surfboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.seen reviews on best buy about this wifi dual band router,it read works with comcast ,.so that is why i bought this wifi box,hooked it up this unit ran itself,-installed its self.in 30-60 seconds i had wifi.awesome set up and wifi router,oh powerful wifi box to!
I would recommend this to a friend






