Customer Ratings & Reviews
- Model:
- SBG10
- |
- SKU:
- 6290772
Customer reviews
Rating 4.5 out of 5 stars with 2309 reviews
(2,309 customer reviews)Rating by feature
- Setup4.5
Rating 4.5 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Wi-fi
Rated 5 out of 5 stars
A good beginner's product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good product if you are wanting to switch from your Internet company's rental. Have multiple devices connected to the wifi including streaming and gaming.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great with Comcast services
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this so I wouldn't have to pay a monthly router fee when switching to Comcast internet, and was easy to install and set-up. Since I needed a tech to install coax in my home office, the Surfboard was tested and working before he departed.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
EXCELLENT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dual band was excellent in hooking up, excellent in reception. And excellent in price. Another person in my family circle saw how well mine worked and promised to get one also. I’m happy with this purchase.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
cheap and reliable modem!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its its a value for money . its not too fast or no too slow . connection is easy and works fine .
I would recommend this to a friend Rated 5 out of 5 stars
Amazing modem
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no issues with this product. My WiFi is top tier and install/set up was a breeze!
I would recommend this to a friend- Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
great router and fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very impressed with the router, fast and easy to use.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
No more spooling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No more tv or internet spooling, works great. Set up with the xfinity app was terrible, but calling them made it easy.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this combo router/modem to replace and older router that could not do 300mbs. This one is good to 686mbs according to specs. It has no problem delivering over 300mbs in my testing. Also it was cheaper than buying a similar modem and router separately. No issues and works great.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 4 out of 5 stars
Replacement Modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this modem as a replacement. It is working perfectly. I am not the most tech savvy, so it did take me longer than expected to get my Xfinity to recognize it.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Great deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem/router works with spectrum internet and is about 5x the power than the one you pay monthly for. If you have multiple devices you want to run off of your WiFi or a bigger area to cover this is a great purchase.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great Alternative to Renting Cable Company Modems
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For those who are looking to get out of a monthly rental charge from their ISP, this is a great router/modem combination. Offers great up and down speed, and this works with Comcast Xfinity services and basically pays for itself after a few months.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Better than Cable Modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace my cable modem. I also bought a WiFi extender. If you have a nice size house/apt/ condo it’s worth it. This was easy to install, easy to work and you can change ur password too! Love it. It’s pricey but 100% worth it. I spent $300 on 2. One for me and my Dad. Get it!!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Solid buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was easy and it continues to keep all my advice connected to the internet and running at high speeds. No issues downloading or streaming.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
so far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item to replace the cable provider's modem. It is saving me the monthly 11 dollar fee. This is a fee that never goes away! It was a smart investment and this brand is one that the cable providers use anyway. I notice no difference with speed or downloads. The process was quick and easy.
I would recommend this to a friend Rated 4 out of 5 stars
Not very good signal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good that it has router option integrated but the signal is not very good in comparison with my other modems and routers I used in the same small apartment
I would recommend this to a friendRated 5 out of 5 stars
Excellent product. Exactly what I needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordering this online was easy and I set it up for curbside pick up. The only issue at all was when I arrived for the curbside pick up the sign stated to check in at the front door but the next line on the sign said stay in your car and we will come to you. A little confusing.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
ARRIS for the win
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was easy to assemble and very quick to connect.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy Set up, trouble free upkeep and very fast
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed. Easy set up, works great with my internet provided. Very fast with hard wire connection and WI-FI!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great Purchase for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The modem router was a great purchase thanks to the help. And knowledgeable employees I was able to acquire the correct modem router for my needs. It is a pleasure to do business with Best Buy. I fully recommend this product for the sale price.
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Thankful to the Bestbuy staff for all their help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this product works as good or better than my old modem the price Bestbuy had was good and the staff was very helpful in giving me information about the modem and other checkout staff was helpful checking me out with my purchase.
I would recommend this to a friend






