Customer Ratings & Reviews

Ordering this online was easy and I set it up for curbside pick up. The only issue at all was when I arrived for the curbside pick up the sign stated to check in at the front door but the next line on the sign said stay in your car and we will come to you. A little confusing.

Perfect choice i made, i am a loyal customer with your company, honestly, knowledge and professionalism, is what I'm looking for.

Wow it's fast. I haven't used it now because I switched to verizon but if or when I switch back to spectrum I will use again.

The modem router was a great purchase thanks to the help. And knowledgeable employees I was able to acquire the correct modem router for my needs. It is a pleasure to do business with Best Buy. I fully recommend this product for the sale price.

Very satisfied with this product works as good or better than my old modem the price Bestbuy had was good and the staff was very helpful in giving me information about the modem and other checkout staff was helpful checking me out with my purchase.

Once the modem was set up we haven’t had any problems with the TV or internet

decent speed for a 1700 sq ft house. use xfinity chat feature for a faster response.

Quick and easy to install. Just need to provision modem to activate services that’s compatible to most isp.

Works with optimum. If they try to tell you that it isn't router as well, tell them to keep rebooting until it pops up. If they try and tell you that it doesn't support maximum speed. Ignore them, you're saving atleast a hundred and twenty dollars a year.

Bought this for a relative who is NOT tech savy at all and was gonna be using it with their new Comcast connection for streaming Netflix and Disney+. Its several months in now since its been installed and its been running great! Solid modem and a value for the money,

Works well with my internet provider since it's the same router manufacturer of equipment that they provide if leased. I purchased it to save on the leasing charge and after one year it will have paid for itself.

It works great. I know people say that a separate modem and router is much better, but I want to make it simple: less items floating around, and less cables. It works great for me. I only have 25 mbps from Comcast, and the streaming is great, and so is the Wi-Fi.

Easy to set up and really works for the space i have! No issues with it! Would highly recommend!

This is a great Cable Router and Modem combo. It delivers strong Wifi Signal all over the house. No more buffering when I stream movies. I'm really happy with this cable router/ modem. It was really easy to set up. It Gets my highest recommendation.

Does what it needs to do. Physically it is a little unattractive, but it does exactly what it should. Doesn't slow my internet down, internet is fast on my tv, laptop cell phone, game consoles etc. No button to reset, have to disconnect, other than that it is great!!

Very easy to connect and I've had no issues. The app is a plus with helping with setup

The router/modem works great, took a little while to set up but once it was done everything worked fine.

Works well in the apartment. We have 2-bedroom and there's no issues with my internet in any room. Took a while to set up, but once we did, there were no issues. I would recommend this for the budget buyer who just needs simple internet for a couple people.

This modem is user friendly. I am technically challenged and found it very easy to connect and activate.

Don’t know much about these—however after asking two Best Buy employees and doing minimal google research, I decided on this router/modem combo. Living in Chicago, on the ninth floor of 14-story building, this hooked up seamlessly with the Xfinity internet package that I have. So far so good.