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Customer Ratings & Reviews

Your price for this item is $84.99
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The comparable value price is $99.00

Customer reviews

Rating 4.5 out of 5 stars with 2309 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,309 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    For those who want near state of the art level tex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm into tech and stuff but also realize no matter what I rationalize I don't really need gigabit. This for the price will save you on Comcast and give yiu the ability to max out any home level mid income accessory yiu have. Straight up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install. 2 functions in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem Router was needed for my higher speed provider. Clerk pointed out a few choices. This one indicated right on the box that it was compatible with Xfinity. Relatively easy to install. So far works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup, Solid Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my modem/router after it met with an unfortunate accident. It took minutes to set up and worked exactly like it should, it was like I was never without internet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Made my internet faster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know much about computer stuff but was able to figure out how to install this device. All I know is it made my internet a little fast and since it’s a 2-1 system there is less power cords to keep with and less wiring I have to try to hide.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Device

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Very pleased with it. Easy to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great router for Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived brand new. Works with Comcast lines. Works with italkbb.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Moto arris modem & router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem and router combo works wonders. I am happy to buy this item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Dual Purpose device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable Modem and Router in one that is easy to set up and use. Works great! We bought it for use with Xfinity because we didn't want to pay the rental fee any more, and the routers we had were older. This was exactly what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    One of the best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best companies for cable routers make sure you call your cable company first see it's compatible to your network

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, easy set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my old router/modem and didn't want to spend a ton of money. Aside from some initial device registration issues with Comcast this unit has improved the signal throughout my entire house.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Surfan on my SURFANboard

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll be surfin the web in thisSURFboard like a champ! I use mine with cox and I have no issues. I use it for streaming, gaming, you name it and it hasn't skipped a beat. Disclaimer:don't use it as an actual surfboard

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Price, Awesome Modem WiFi Combo

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for WOW internet. No slow speeds and price was great! Easy online ordering and quick pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wi-Fi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the speed and performance it makes being on my computer more enjoyable

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Satisfactory+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a month now, connection and wifi are almost consistent. Interruptions occur about once a day when on my PC, not sure yet if it has to do with the box or Xfinity and their bs. But all in all I'd say it's worth the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Well Priced Router Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Fast Router Modem. Works well with Xfinity Connection. The range of the router is also good. I tested with internet speed of 400mbps and didn't face any issues with connectivity or speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement modem/router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect replacement for the Spectrum router/modem and it saves the monthly charge. I've had it for a couple weeks now and it has had no problems. The only downside to initial installation (at least with Spectrum) is that you have to call them to activate it. But the process was simple.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Modem for Comcast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Comcast. Saves money in the long run

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Excellent Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this to replace the one i was renting from Comcady for my internet service. This one did all the same things as the one i rented from Comcadt but better. So in turn saves me money and pays for it self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem combo was to replace my cable company outdated modem. It is simple to set up and works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good combo Router and modem but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had Mediacom install Internet in our home. It is in a large well ventilated closet. I called the Arris 1-800- number and the Tech told me that it should work fine. They send the signal through cinder block so dry wall would not be a problem. We live in a small home and the closet is located in the center of our home. We are having trouble getting a signal that is 200 ft. away our garage. I bought a Nighhawk signal extender to see it that will help. So far we are not real pleased with the the results of this product. I returned to Best Buy and the gentleman that waited on me really didn't know much and the other guy in that department was waiting on someone else. We waited while he assisted another customer, sold them something, and completed the paperwork and made the sale. After a while we decided to go it on our own knowledge and went home.

    No, I would not recommend this to a friend