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Customer Ratings & Reviews

Your price for this item is $84.99
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Customer reviews

Rating 4.5 out of 5 stars with 2309 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,309 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My first docsis 3.0 modem, and it’s a great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I wish my ISP had told me a about finer technology sooner, better late than never. This surfboard wires our whole home. I’m definitely looking forward to hooking up a mesh network next, and seeing how it goes. Blazing fast so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Product works well and was a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have not had any problems with this product and it works with Optimum. The only small concern is that I can not change my password to something more useful to me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works for me!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this router for a year and a half, and it still works. Set up was easy, and relocating it is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    As advertised and reviewed.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them with RCN. I can have about 6 or more streams going at the same time. It's very stable. Only had to restart it once in 3 months. Also good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong the signal and efficiency functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    quick easy done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy to report that we were looking for something simple to use with comcast. this item works well thus far. a bit of a pain to try to change password but once its in you really dont need it anyways. would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option out there for high speed internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is highly recommended. I purchased it after the ISP executive himself recommended this product to me. I had no problems in setting up. Only downside is that the coaxial cable is not included in the box.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Needed upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price , I am over joyed to have found a modem that would work with my Eero Mesh.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great combo! Modem router.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Didn't have to call the cable company for assistance. Noticed a huge change in speed, although my old one was about 8 yrs old. You should be able to install within an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is working flawlessly. It’s actually what I needed. I got this item to cut the rental fee from my isp. The WiFi router is affordable and it was super easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not techno smart but the salesman helped me find the one I needed. Now if I could find someone who could help me sync my printer to the new modem, I would be a happy camper

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Router for ComCast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My plan is Comcast Xfinity. I bought this router for my internet at home. It work well. the price is cheaper than rental with Xfinity. I like this router

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the modem for ca. one month and so far it's great!! ( I also don't get the hum I was getting from the Comcast modem I replaced.) It was easy to set up and overall it's a good deal for the price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price! Would definitely purchase again for the setup we use this on.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Modem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect modem and router in one! Works well with our Mediacom cable internet without having to spend money per month renting a modem or buying a modem and router separately!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, well but the distance could be better. Overall easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best bang for the buck in the store. Does best for what it is supposed to do. Fairly low price as compared to other products with similar capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the senior folks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value with being a two in one unit to help simplify things for older folks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong signal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong signal throught my house even with multiple products connected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great experience with this modem + comcast.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router works create for Comcast internet. Have since switched to another provider, but gave it to a friend who recently got Comcast and everything was very easy to set up.

    I would recommend this to a friend