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Customer Ratings & Reviews

Your price for this item is $84.99
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Customer reviews

Rating 4.5 out of 5 stars with 2309 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,309 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem and router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was easy but , consumers need to be aware that Windows might block access unless they go into settings and allow access . That was a problem that kept me from getting set up .The modem /router is working great !

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for all in One Modem and Router!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I knew about this a long time ago! I love the fact that it is a modem and router all in one and can handle super fast speeds. I get it for all my airbnb properties and it does the job well!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Router

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mother when she decided she didn't want to pay for rental from Xfinity. Works great and the price is good for the money. She hasn't had any problems. Everything she runs is wireless and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Arris - Surfboard AC1600 Dual-Band Router Cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Arris cable router as a replacement when an older on stopped working. It was easy to install and has been working just fine. So far so good!!!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Save money with this cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved a lot of money by buying the cable modem instead of paying my cable company for theirs. Need to call cable company to finish the install. Works fine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good wifi setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and really works for the space i have! No issues with it! Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best router ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never buy another. Best router ever for price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router/modem works great, took a little while to set up but once it was done everything worked fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surfboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router/modem was easy to install and works excellently.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never dealt with a modem before but with the help of the sales person I found this one was very easy to set up myself and have it working in a very short time. :Pretty good for a senior citizen.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent value for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a modem for my apartment. I didn’t want to spend a lot of money on the router. The employee was very helpful in directing me to the right item. Works great and didn’t have to spend a lot of money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router/Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great set up allows you not to have to pay that rental service from your select cable service. The Arris has a couple different outputs and has a wide range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I bought this modem for my self it works pretty fine for a small home but if your house is huge you wont get a high frequency every where in the home buts it's a awesome buy that's the only reason why I given it a 4 star

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Arris Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my Motorola router, I was looking for one that was not expensive. This Arris is working good, I live in a 2/2 apartment and I get wifi everywhere without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cable modem/router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this Arris cable modem/router to replace the one from the cable company. Was very easy to set up and works great. I have no issues with it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and definetly recommended and will buy it again if I needed in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to connect all devices and easy to use for all devices!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for saving monthly fee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for saving the $10 monthly charge on my internet provider. It will pay for itself in a year. I should have done this 2 years ago. Very quick speeds and easy set up. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it on 5 different devices, sometimes multiple once at a time. Runs great no issues as of yet! Also do some light gaming on a console only once have I had my connection dropped. Happy with device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good buy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product good value and easy to set up !!! Definitely recommend !!!

    I would recommend this to a friend