Customer Ratings & Reviews
- Model:
- SBG10
- |
- SKU:
- 6290772
Customer reviews
Rating 4.5 out of 5 stars with 2309 reviews
(2,309 customer reviews)Rating by feature
- Setup4.5
Rating 4.5 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Wi-fi
Rated 5 out of 5 stars
ARRIS MODEM/ROUTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received it in 2 days as promised. Easy to set up and works great for WiFi and streaming tv. Great product for the money!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great for the average person
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a simple modem/router combination device. I bought this for my elderly mother and it is perfect for her. If you can live with few ethernet ports and don’t mind having an all in one unit, this is a good device.
I would recommend this to a friend Rated 5 out of 5 stars
Works great for College Student
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this so we could create our own security passcode for the WiFi. Works great, easy setup. Only problem was with xfinity customer service. Gal was upset that we no longer wanted to rent their box.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Best Router for your buck
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're renting the Cox router you are getting ripped off, I had theirs and I switched to this one and it made my internet faster! Also would get disconnected while gaming but not anymore!!!!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
One of the the best for spectrum internet
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As an emergency, I had to buy this router. After various searches of what can connect to spectrum internet, I stumble upon this gem. Has not broken down the signal and it is capable of of doing both 2.4 and 5 speed.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Dependable and easy to set up
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much plug and play. Required a phone call to the cable company to give them the new MAC address. But flawless performance and dependable.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Helps spread the WiFi.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well had weak connection in area house and back. Both now are strong like bull. Easy to setup.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
I saved a lot of money by using this.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty speedy for the most part. I comes with this amazing app that I use any time I forget my wifi PW. I have no complaints. I don't have to pay Xfinity monthly for there router. Plus plus
I would recommend this to a friend Rated 5 out of 5 stars
Money saver!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't pay rental fees for outdated equipment from your internet provider!! I purchased this for my dad who was changing internet providers. From my experience, with 3 different providers, the router-modems they rent out to you are typically outdated. Even better, they commonly refuse to replace them when issues occur. To avoid all this hassle, and to save money on the rental fees, it is 100% worth purchasing your own router-modem. Most companies list compatible models for their services on their websites. You may have to search a bit for said list, as they don't seem to openly share it.
I would recommend this to a friendRated 4 out of 5 stars
Decent enough, appears to hold up for years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wifi range sucks but extenders are cheap enough now - has outlasted the $400 Netgear nighthawk it replaced and there really was no noticeable loss in speed or increase in latency.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Good price
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works smoothly and great, better have one that paying monthly rent to internet companies, you save money in the long run!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Paid for itself before my cable contract was up.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This box is very good. Xfinity charges $10 a month plus tax. This box will pay for itself quickly and offers 5G coverage. Easily handles all of the WiFi devices in the home with super fast surfing
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great modem&router combo!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our internet is a lot faster! My son is so happy! I'm so glad I decided to buy the combo. It is such a great deal! I also love that it has a two year warranty. I would definitely recommend!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Fast Speed Internet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good modem and router. High speed internet and good quality internet network.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Wifi warrior
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Called him wifi warrior, works pretty good and covers my apartment just fine.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Arris Router
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was recommended this product by Xfinity. I can use my laptop, my doorbell camera, two televisions and phones and my speed isn’t reduced. I would recommend!
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Cable router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good router with wifi, works awesome with cable providers.
I would recommend this to a friend Rated 5 out of 5 stars
Great Product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was concerned that I would have a hard time setting this router with modem up in my home. However, it went great and we have had no connection problems.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
User Friendly
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 1,800 sqft house and this router works very well for coverage and is very user friendly. I did need assistance with it when I first bought it, but the customer service agent was great.
I would recommend this to a friend Rated 5 out of 5 stars
Very good wi-fi signal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a few issues installing it but that was entirely due to my internet provider. (Poor cable to my house.) Once that was resolved, works great and phone app is useful to identify signal strength.
I would recommend this to a friend






