Customer Ratings & Reviews
- Model:
- SBG10
- |
- SKU:
- 6290772
Customer reviews
Rating 4.5 out of 5 stars with 2306 reviews
(2,306 customer reviews)Rating by feature
- Setup4.5
Rating 4.5 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light, easy set up, very user friendly, highly recommended
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Works good with xfinity
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using this router for 2 years now and it works great. I have been using this with xfinity and never had any issues with speed.
I would recommend this to a friend Rated 5 out of 5 stars
Great Product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was concerned that I would have a hard time setting this router with modem up in my home. However, it went great and we have had no connection problems.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Arris Router
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was recommended this product by Xfinity. I can use my laptop, my doorbell camera, two televisions and phones and my speed isn’t reduced. I would recommend!
I would recommend this to a friend Rated 5 out of 5 stars
Money saver!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't pay rental fees for outdated equipment from your internet provider!! I purchased this for my dad who was changing internet providers. From my experience, with 3 different providers, the router-modems they rent out to you are typically outdated. Even better, they commonly refuse to replace them when issues occur. To avoid all this hassle, and to save money on the rental fees, it is 100% worth purchasing your own router-modem. Most companies list compatible models for their services on their websites. You may have to search a bit for said list, as they don't seem to openly share it.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Great modem&router combo!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our internet is a lot faster! My son is so happy! I'm so glad I decided to buy the combo. It is such a great deal! I also love that it has a two year warranty. I would definitely recommend!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Paid for itself before my cable contract was up.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This box is very good. Xfinity charges $10 a month plus tax. This box will pay for itself quickly and offers 5G coverage. Easily handles all of the WiFi devices in the home with super fast surfing
I would recommend this to a friend Rated 5 out of 5 stars
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT WORKS PERFECTLY WITH MY XFINITY SERVICE. I HAVE AN OLDER MODEL THAT STILL WORKS.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
User Friendly
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 1,800 sqft house and this router works very well for coverage and is very user friendly. I did need assistance with it when I first bought it, but the customer service agent was great.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Good device !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice! Had to return and get this combo but it works great !
I would recommend this to a friend Rated 5 out of 5 stars
Very good wi-fi signal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a few issues installing it but that was entirely due to my internet provider. (Poor cable to my house.) Once that was resolved, works great and phone app is useful to identify signal strength.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Gets the job done
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace my old Arris modem that did not have a built in router. So far, everything has worked perfect. It has no problem with my VPN tunnels or firewall appliance.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
No issues, good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and doing what it was supposed to do. Bit less expensive than the other option.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Simple and Effective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little modem/router combo for the price. Wifi signal is not the strongest so you will need a booster or a mesh network for a larger house.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My previous WiFi router up and died with out warning. So this was a need today purchase. It was easy to install. Hardest part was coming up with a new password
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Lightning Quick, East Setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great router for a cable modem setup, very easy install, basically plug it in and then call the service provider and give them a number. App makes setting up the password and security very easy.
I would recommend this to a friend Rated 5 out of 5 stars
Compatible with Xfinity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this one new to work with xfinity. Long story short: after calling xfinity to activate the modem, had weird connection issues that required I even contact arris - they were great to work with! In the end it was old cable wires that were replaced and have had great connection and service!!
I would recommend this to a friendRated 5 out of 5 stars
Great alternative to paying Cable Company Rental.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grabbed this since it was compatible with COX so i wouldn't have to pay the usage fees for renting one of their own. Setup was simple and efficient, pair this with a router and you've got a great home setup!
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Great WiFi/ Router Combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Good price too. Great for streaming too.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Wife router and modem
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great two in one modem. Highly recommend. Easy to set up
I would recommend this to a friend






