Customer Ratings & Reviews

Great product. The Comcast installer was impressed by it too. It was suggested to me by a knowledgeable Best Buy person. Good value, beats renting one from Comcast. It will pay for itself in 11 months.

Bought this combo to replace a older model which was running to slow. Works very well, much faster. would recommend for upgrading older routers and modems combos.

The Arris I had before lasted me almost 4 years and I upgraded to this one which is way better cause it has the router included. I have better WiFi and streaming with this without any lag.

First 6 months in my life I don't get disconnected more than once. Love them and the fact they are one unit. Perform as advertised.

This is great I get fast Wi-Fi internet and I can get Xfinity this is great but the only thing is you can only just use this for Xfinity Comcast it would not work with AT&T at all

so far working good i hope it works at least as good as what i rented from xfinity

Nothing negative, it gets the job done. Easy to set up as well

Xfinity compartiable and incredibly easy to plug and play. Bought this to replace my 8-year-old ARRIS modem

Works great. Plug and play. Nothing to worry about.

I was iffy with my purchase at the moment of buying it because I had gone into the store looking for a particular brand that wasnt in stock. I needed a modem router that same day so I bought this one. I am very pleased with the service its provided and have had no complaints at all. Will not hesitate to buy again, overall good purchase.

The unit itself is easy to hook up similar to any other dual modem router. Access it directly via the ARRIS app which is nice. My only gripe is that I’m not getting the reported download speed I should be getting (200 mbps) when on WiFi. Direct connected to Ethernet is perfect but WiFi is not hitting those speeds. Other than that it’s been great and haven’t had any reliability issues.

I just purchased my second ARRIS product. My first was over five years ago. I am very happy with this product. it provides all the services I new for my household.

This item was definitely at a good price and saved me from paying installments for a loaner with Comcast

Excellent product I recommend it the staff is very attentive and friendly

It worked perfect just as the sales person explained to me

For setup one has to take a photo of a symbol on the box, then submit that digitally. If a person is setting up a new modem and doesn’t have access to the internet, that person is SOL. That seems like an unnecessary boondoggle.

I haven't had any issues since purchase. Works perfectly with Xfinity. Now I am saving $14 a month on rental fees.

Reliable devise, more than 1 year using this and I haven't get any troubles

Good value for the product. We bought this product so we didn’t have to pay Xfinity to rent it. It pays for itself in about 8 months

Arris is the Gold Standard for Cable Modems. It was easy and quick to set up and compatible with most cable companies. It's performance will support the ultimate offerings of the cable company.