Customer Ratings & Reviews
- Model:
- SBG10
- |
- SKU:
- 6290772
Customer reviews
Rating 4.5 out of 5 stars with 2309 reviews
(2,309 customer reviews)Rating by feature
- Setup4.5
Rating 4.5 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Wi-fi
Rated 4 out of 5 stars
mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far working good i hope it works at least as good as what i rented from xfinity
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
SR
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent modem & wi-fi router absolutely awesome
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Good router, not overly expensive.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router works just as well as the one I was renting from the cable company. It is also much smaller and takes up less room. the price is not bad either. I would recommend it.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great Comcast customer option
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money renting your Comcast device. Buy this one instead and benefit not only in saving money but better performance as well. You won't be disappointed.
I would recommend this to a friend - Pros mentioned:Price, Speed
Rated 3 out of 5 stars
Doesn’t work with boingo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent price, Does not work with boingo internet service, The speed is decent, wish it had more than two Ethernet ports.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Save yourself the monthly charge from xfinity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picking one of these up gives you dual band 2.4 and 5ghz. Don't have to pay the monthly rental cost xfinity charges for their own which when you add it up a month cost more than this.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
very good service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to avoid paying rent to Comcast. Performs well, but Arris customer service charged $25 for a necessary call. This was a good Best Buy salessman's recommendation.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
ARRIS - SURFboard AC1600 Dual-Band Router with 16
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as expected. I used a laptop connected with a patch cable to get the Cox internet working the was able to get the wireless working.
I would recommend this to a friend Rated 5 out of 5 stars
Good for the price
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing negative, it gets the job done. Easy to set up as well
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Simple Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mother-in-law who needed something simple for her WiFi needs and this fit the bill. Connected it and called Cox for activation and she was up and running with no issues.
I would recommend this to a friend Rated 4 out of 5 stars
Decent product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has been okay so far. After hooking up properly, it works. Only downside is that I had to move it to the hallway so it could reach my camera on my door.
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Router Modem combo
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this router and modem combination works great and very good price this also works for Comcast
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
So easy to install
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and worked right away. Instructions were clear and technical support from Arris was super helpful. I'm not great with technology but this was easy.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Plug and play. Nothing to worry about.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Modem for cable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked perfect just as the sales person explained to me
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using this over a month and has been working very well for my mother. Wanted a simple box with modem and wireless integrated and no monthly fee and this was a good choice.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Easy set up, strong signal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to offset the plan increase with Cox. The device was easy to set up and we haven't had any lags in internet connection since! Definitely worth buying to save on monthly rental fees.
I would recommend this to a friend Rated 5 out of 5 stars
Works really well for our 2,000 sq ft home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well for our 2,000 sq ft home. Ours is located in our basement because that’s where our hook up is so we have an extender on our main floor but have no problems at all!
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this does what I wanted it to. Your router is only as good as your internet speeds so only get what you need. Nothing more is needed or your wasting your $
I would recommend this to a friend Rated 5 out of 5 stars
Great replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased an Arris router in August of 2018. It began to glitch and need weekly resets. I exchanged it for this one & am happy so far...has a better range & seems to be working well.
I would recommend this to a friend






