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Customer Ratings & Reviews

Your price for this item is $84.99
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The comparable value price is $99.00

Customer reviews

Rating 4.5 out of 5 stars with 2306 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,306 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price, instructions were easy to follow. Works great in a townhome where the unit is placed upstairs and a lot of activity is downstairs

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It’s works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned a more expensive model for this unit and it works the other more expensive surfboard from arris didn’t.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    NOT a TomTom

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not use this in your car. It will not show you what route to take. That is a different device. This worked good when I used it right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great easy to install would recommend to purchase

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Modem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this cable modem to be reliable and I purchased it for a great price also! It saves me from having to lease the modem from my cable provider every month.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in, and it worked well! Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and a great connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use on Comcast/Xfinity so I wouldn’t have to pay rental fees. The modem was easy to install and set up. Have had no problems with the WiFi connection.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great. was able to eliminate my internet company's modem and reduce my bill by $10 + taxes and fees. Will take me about a year to make it pay. BigEd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My satisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up to my existing internet connection very easily

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Arris surfboard rules!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best modem/router combo I've ever used. It is the real deal and I love it. The best surfboard ever!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It retains a good signal strength. I would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and super easy to set up! Instructions made this very simple and easy to figure out and worked like a charm! AWESOME!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughters new apartment and this was easy to set up and get up and running. Supports all of the devices she and her roommates are using without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a great working Router/Modem combo , it does what it supposed to do, and does a great job. I would definitely recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for small office usage. Great value. I shopped around and used the Best Buy price guarantee on-line. The service was excellent. Pleased so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Something that actually works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying this, we now receive the amount of bandwidth that we pay for. It was easy to set up, and we haven’t had a hiccup since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router for the price. Has additional Ethernet cable plug

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good range and signal quality and easy to setup with current setup

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Arris SURFboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for my needs and the price was reasonable

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good modem/router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem/ router to replace a dsl version. This modem gives very good bc whole house coverage in two story home. Speed is very good for multiple devices.

    I would recommend this to a friend