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Customer Ratings & Reviews

Your price for this item is $84.99
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The comparable value price is $99.00

Customer reviews

Rating 4.5 out of 5 stars with 2306 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,306 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Quality of product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent internet speeds, dual networks 5G and 2.4 WIFI, my 3 security cameras, 2 PC's are on 2.4 Gz. I live in small apartment, no 100% WIFI in my apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    It Works Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our trailer at a campground. It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Good Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving it 4 stars for now, it's working fine so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. There is no scan or any button on the device at all. Its just a plug in the wall device. You do have to purchase a coaxle cord separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace outdated router that kept interrupting streaming services from provider. Easy to set up instructions. Works great with xfinity provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is what I was looking for, setting up was easy and everything is working just fine most of all it saved me a lot of money.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I had my internet cut very often, so I didn't know if it was from my old laptop or my modem, so I changed both. The modem is working good till now after 1 month of the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Arris Surf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router for the price. I can suggest buying this product. My daughter has it in her apartment and she's very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    surprisingly good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent selection if you'd like to go with a gateway . speed is high enough for low budget. works better than an expensive netgear product

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    handles internet well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item was recommended by comcast and clerk took me right to it have had no problems with it in the short time I have used it. It will pay for its self in 10 months

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great device for beginners

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device a week ago and it had been working really well and smooth for me. It is the router that I would suggest if ypu are looking forward to get one!!!.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great router/modem combo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a small apartment, we have had no issues with this! It is working just as well (if not better) than the combo we were renting from Xfinity!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It's okay but signal is weaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively speaking, it's a lock weaker than the Nighthawk my neighbor has. It also has only one Ethernet which can or not be limiting. Installation took maybe 2 minutes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a router that I was paying fifteen dollars a month for. At the price I payed for this it won’t take long to get my money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, when I went to Best Buy that day I sure wasn't looking to spend over $100 on a @#$#@ router thank you Comcast, but I'm sure glad I did because this thing has been a miracle. No more laggy connections or buffering seeing as we have about ohhhh,...100 devices connected at once. Nope. Buffering is now a thing of the past thanks to this baby. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice combo modem/router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup, got rid of cable co. modem and updated to this. So far have had no issues and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet went done and the cable company couldn’t come fix it. Went to Best Buy to purchase this and worked perfect! Haven’t had a problem at all!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a little tricky, but that may have been on my providers end. Signal drops sometimes, but other than that it is strong.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    arris

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good arris - surf board ac1600 dual band router with sixteen x four docsis 3 . 0 cable modem - black

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to replace a Mediacom rental. It works so much better. Easy to set up

    I would recommend this to a friend