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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2309 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,309 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Quick and easy. Saves money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Fast. Just hookup cable line and call ISP to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem combined with a router a month ago and it is working really well. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with performance of this product. No buffering is my TV. Great streaming!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and helped resolve a number of issues I was having with my computer and internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is the on of the best items I bought in my life. It works very well with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Modem!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router for a smaller space. Use this at home in a 1 bedroom apartment. Works very well and my connection is fast. Replaced my old motorola surfboard modem (that was connected to a linksys router) with this, and I've been happy with it. Reduces the number of devices I have to use, and the connection is much more efficient. Recommend this over trying to rent a modem from your ISP - this is much more cost effective.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box it was easy to setup per the directions got myself back up and running in no time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, not great range though. Suggest getting a larger modem.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router worked great right out of the box. No issues. Good, dependable brand.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cable router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and good price matching I like that and great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is great for in home use. Easily to set up. Had no problem with connecting to my service provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works well with my Mediacom internet service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid unit that works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable modem worked as described. It was easy to switch and make this the registered modem through my account on the xfinity website. The 5 Ghz wifi band has a noticeable speed improvement over my old 2.5Ghz unit, and has equal coverage to the previous one in my 1100sq/ft apartment. The ability to configure NAT ports and log/use reporting are somewhat restricted. But they are adequate for the price and my implementation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This router is great. I am very pleased with it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of this router/modem combination. It connected very easily and I have had absolutely no problems with.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Arris surfboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a nice job of getting the channels I had with Xfinity. So far, no problems with this product!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works fine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and wasn’t too pricey! I am thinking I may have to up my internet speed though.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is the correct router I bought.Very good so far no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good internet reception

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as good as Comcast’s -good strength signal here

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Consultant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as expected. I upgraded my cable internet and the router performed well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great works fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. And now do not need Comcast billing us for theirs. Think friends will be using one I the future

    I would recommend this to a friend