Customer Ratings & Reviews
- Model:
- SBG10
- |
- SKU:
- 6290772
Customer reviews
Rating 4.5 out of 5 stars with 2309 reviews
(2,309 customer reviews)Rating by feature
- Setup4.5
Rating 4.5 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great step up and no more rental fees
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift. This person was on the basic Comcast internet speed and was forced to update their service. They didn't want to continue to pay Comcast for a rental fee each month, so I bought this for them. It is compatible with Xfinity but the process of installing it was much more of a pain than what was expected. They spent just over an hour on the phone with Comcast getting the setting right. Once up and going, everything was good.
I would recommend this to a friend- Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Worth the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had no problems with it. I have a 5 bedroom, 2 story house, and it reaches to each room.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Best
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast an easy access your wifi internet. Perfect for surfing
I would recommend this to a friend Rated 4 out of 5 stars
Wireless Router Xfinity Compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took forever to find someone at the store to help, but setup was easy and it seems to do the job.
I would recommend this to a friendRated 5 out of 5 stars
Arris Router
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent replacement for my Xfinity router. This model does not have capability to connect phone line. It saves the $14/month charge and works fine. Once registered with cable company, no difference in service. One note, make sure it is compatible with your internet server. You can check online or on the box if you are in the store.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
ARRIS Router and Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to set up, with most of the set up time being on the phone with Spectrum getting them to activate the device.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described. Provides fast internet with no interruptions so far.
I would recommend this to a friend Rated 5 out of 5 stars
Easy to setup and works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to setup and get working easily. I returned my Xfinity gateway router and am now using this one.
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Great modem at great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a Comcast compatible modem for residential use
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Arris Surfboard Router/Modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product... works great... connects to the internet with great speed
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Product is fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.staff was awesome friendly during covid 19 staff efficiently got product for me and were very cheerful
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
exclent produtc
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! The performance is just right, this is all that I needed. 100% recommendable.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
good lil guy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little guy replaced two devices, and works much better than my old setup. The wifi has great range!
I would recommend this to a friend Rated 5 out of 5 stars
Works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and was extremely easy to set up. Highly recommend for anyone that uses internet for basic things.
I would recommend this to a friend- Pros mentioned:Wi-fi
Rated 5 out of 5 stars
great wifi router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.comes with built in wifi, just the one i needed , no need to buy expensive ones
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
it Works
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xfinity said wasn’t compatible. Called Arris and they helped connect my speeds are what they are supposed to be.
I would recommend this to a friend Rated 5 out of 5 stars
Easy Install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple and easy to setup and install. No issues with cable company
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Overall the beat on the market
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know much about router but this one dies the job of modem and router in it. It's good value.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to set up and great product. Don’t see a difference between this and modems that are slightly more expensive
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great. No problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this for buying your modem to save money on your monthly cable bill. Easy to set up.
I would recommend this to a friend






