Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router - Black.
  • Angle. ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router - Black.
  • Alt View 11. ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router - Black.
  • Alt View 12. ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router - Black.
  • Alt View 13. ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router - Black.
  • Introducing the SURFboard SBG10 video 0 minutes 39 seconds
  • How to Optimize Your Wi-Fi Network video 3 minutes 34 seconds

ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router - Black

Model:
SBG10
SKU:
6290772
Highly rated by customers for:
Your price for this item is $84.99
Clearance
The comparable value price is $99.00

Customer reviews

Rating 4.5 out of 5 stars with 2309 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,309 reviews
  • Pros mentioned:
    Wi-fi

    great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router, make me same some money with my internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Very easy to install. Love it so much.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    excellent product for new customers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very reliable and fast internet. i like it and recommend to all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Easy to set up!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Compact and easy to set up and you can’t beat the he price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Good Router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set it up and it did what it was suppose to do. No problem!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    MR

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always up to the specifications and exceeds performance goals

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Easy to use and set-up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Easy to install and set up. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Great modem/router combo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed it and couldn't be happier. No more freezing or rebooting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Like the fact I can plug and play items directly into the modem

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this router. Easy to use and the app give you great information

    I would recommend this to a friend
  • Pros mentioned:
    Price

    so far so good

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot cheaper than renting from comcast. dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, no issues. Have 300 mpbs & it works really welll

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great Router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Router. Works great. No hiccups. I’m 65 and had no problems hooking it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Easy to setup!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use - no issues! Does what it is supposed to.

    I would recommend this to a friend

  • ARRIS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Hooked it up and started working right away.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Good value cable modem/router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers the basic needs for remote learning for 4 college roommates

    I would recommend this to a friend

  • Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I get a great signal. Would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Easy set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great out of the box with very easy set up for a new system.

    I would recommend this to a friend

  • Arris

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router/modem! It was easy to set. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Easy setup and fast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy installation and great price. Have purchased 3 for family.

    I would recommend this to a friend
Page 61, Showing 1,201-1,220 of 2,309 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.