Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router - Black.
  • Angle. ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router - Black.
  • Alt View 11. ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router - Black.
  • Alt View 12. ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router - Black.
  • Alt View 13. ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router - Black.
  • Introducing the SURFboard SBG10 video 0 minutes 39 seconds
  • How to Optimize Your Wi-Fi Network video 3 minutes 34 seconds

ARRIS - SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router - Black

Model:
SBG10
SKU:
6290772
Highly rated by customers for:
Your price for this item is $84.99
Clearance
The comparable value price is $99.00

Customer reviews

Rating 4.5 out of 5 stars with 2309 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,309 reviews
  • Pros mentioned:
    Ease of use

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, easy to install alone without help

    I would recommend this to a friend

  • Does the job well.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working well for me. I like the fact that it's 2 in 1 (modem-router), even tho once in awhile it loses the 5G network and have to restart it to find it again. Overall good!

    I would recommend this to a friend

  • Works Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked exactly as was expected. Turns out my issue wasn’t the router but with my ISP. So I ended up returning it. But it was great while it lasted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    WiFi booster

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works great. Easy to install. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install... Love Arris modems together with cable service...

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Saving on cable bill

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than the one I was renting from Resort Cable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Works perfect!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very User Friendly. I would highly recommend to others!!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Good value for money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem and router combo. Works smoothly without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Easy set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cut the. cord tocable companies...get this modem...works great so far...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Good router

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before my internet speeds where 30mbps now they are over 200

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good router. Easy to setup. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Excellent

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product and its fast fast and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Arris Surfboard

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Easy to install. Would recommend.

    I would recommend this to a friend

  • Great Modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem easy installation, great quality with reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well with wave system, Its a product that combines wifi and router

    I would recommend this to a friend
  • Pros mentioned:
    Price

    No more renting

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my house.. saves me money. Very helpful salesman

    I would recommend this to a friend

  • Performing well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After difficulty syncing this with my internet provider it has performed well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great prodict. Easy to install. No issues veru satosfied.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Great midrange combo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gets the job done. Works very well at a great price.

    I would recommend this to a friend

  • Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I get a better signal in the basement and back yard

    I would recommend this to a friend
Page 65, Showing 1,281-1,300 of 2,309 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.