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Customer Ratings & Reviews

Your price for this item is $84.99
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The comparable value price is $99.00

Customer reviews

Rating 4.5 out of 5 stars with 2309 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,309 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for this price with modem and router....

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Decent prop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product doesn’t get A fair shake. I really think it’s superior to netgear

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Good product but pricy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good comcast modem product with WiFi but it is a bit pricy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and Easy to set up compatible with Xfinity

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been one year, no issues. Great experience with Xfinity!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great and easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was a plug and play install. I like the ease of use .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Router so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the rental place; Setup was easy and so far running great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works but not the best...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for a Spectrum Internet service instead of paying $10 per month's to rent equipment. Set up is simple. Range is not the best and not sufficient for a Split Level 1600sft home. Router also has no WPS connectivity and speeds drop off significant with increased range. I opted to run a TP Link AX Router from the Modems Ethernet along with two TP Link AX Mesh 1 Extenders. Now I got a highly capable network. I also think these days you must have WiFi 6 router to take advantage of modern speed technology.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy w/purchase why do you need me to write an essay?!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great modem for Comcast for the price. easy to setup and use

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great value great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed works perfectly and we don’t have to lease equipment now

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked excellent and was very easy to install, I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Wi-fi

    Rated 5 out of 5 stars

    Much fast than my old arris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another arris router that stopped working one day with that one not many people could use wifi at the same time since I purchased this one I haven’t had that problem no buffering and a lot of tv streaming, laptops, phones, you name it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good and stable connectivity all day long. small and compact.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this but the speed is not as fast as I need it to be. I still get a lot of buffering.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    It works good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this one good, price and works in the whole house.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, quick to install and get up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Work’s great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very easy to hookup and set up. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem/ Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying this brand. But works really well. Easily installed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast efficient Modem Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast router and modem combination. No more rental fee, good price, too

    I would recommend this to a friend