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Customer Ratings & Reviews

Your price for this item is $84.99
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The comparable value price is $99.00

Customer reviews

Rating 4.5 out of 5 stars with 2309 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,309 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great WiFi modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy on modem as Comcast had increased monthly rental.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very prompt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still confused with Modem and Router combination. do not know how to operate it if I lose my internet. The other was to just click a button.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom as a gift to replace her Comcast rental modem/router.. She was paying $15 a month for the old one and this is very close if not better than it for $108 after tax. at 7months it is break even price of the rental. this seems to have a bit more range and smaller . the next step up would probably be my choice if i got one but she is the only one using this so it is fine to run her roku, alexa and iphone. for games , multiple users and 4k streaming i would not recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    This router is working and for the money is Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router-Good deal-would buy again. Easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement if you are renting a modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program, did everything that it was designed for

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for me, work great and look like the best

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Superior product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a couple of this brands products. Easy installs

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Hhhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Very good I love itWill work very very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box works very well. Recently Xfinity changed the requirements for my box with the plan I have so on the list was this one and about 10 other ones. This one has it all even the Wifi router built in so you don't need to buy anything extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We drove up and found out we couldn’t go in the store due to the virus mess. The salesman brought out several products and explained each one.. I can’t thank him enough for his knowledge and friendliness!! He is white man maybe 6 feet tall, light colored hair but he had a full black mask on Thank you !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with xfinity

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit to connect, but when it finally did, it works well. Personal devices have no problem connecting, one samsung tv has issues sometime and can be really frustrating. Also disconnects from printer at random times... All in all, its cheaper than renting from xfinity and works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great setup for beginners!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very easy to assemble! Great overall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and easy to install. no problems with it at all

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great dual band router

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this product! Works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my 1 bed unit. Works with right speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product works very well I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good so far! Very reliable an compact router/modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reccomended item to buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item quick to install no hassle, Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, reliable, and fast. What's not to like?

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem because of the price and quality.

    I would recommend this to a friend