Customer Ratings & Reviews
- Model:
- SBG10
- |
- SKU:
- 6290772
Customer reviews
Rating 4.5 out of 5 stars with 2309 reviews
(2,309 customer reviews)Rating by feature
- Setup4.5
Rating 4.5 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Walks great, app isn't great but it's not necessary for the product to work
I would recommend this to a friendRated 5 out of 5 stars
Good Value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good router! The 5Ghz is especilly fast. I have a 50 Mbps internet plan and my speed often gets to 60 Mbps!
I would recommend this to a friendRated 4 out of 5 stars
Functions well after setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with the modem-router so far especially since it will be saving $13 on my cable bill. The setup process could be a bit more user friendly but I haven't had to setup a router in several years.
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little more expensive than we wanted to go, but definitely glad we did! Has the dual band which is awesome if you have a gamer in the house, as you can dedicate one band to them and the other to yourself!
I would recommend this to a friendRated 5 out of 5 stars
Modem/Router combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 2 in 1 combo is AWESOME! I highly recommend it
I would recommend this to a friendRated 4 out of 5 stars
Good for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this with a new Cable install with Comcast/Xfinity. It’s limited, but working just fine. The client is using 3 computers and a printer through it. Compatible with Comcast as of Nov 2019.
I would recommend this to a friendRated 5 out of 5 stars
get it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it great modem. it pays for itself if you rent modems from a internet provider. does what it says on its advertisement
I would recommend this to a friendRated 5 out of 5 stars
Excellent modem for Comcast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used for comcast, works excellent as primary modem. I have the 200mb/s package from Comcast, hardwired to the modem I get d/l speeds of 220mb/s from this modem.
I would recommend this to a friendRated 4 out of 5 stars
Decent purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Immediately improved our wifi quality. Signal is strong but not great, can be spotty in certain parts of our apartment.
I would recommend this to a friendRated 4 out of 5 stars
Okay for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The basics are fine, but the signal strength (range) is not as I had hoped. I had to buy an extender to cover the room directly above it.
I would recommend this to a friendRated 5 out of 5 stars
Good Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded my Modem and have been happy since with this combo! Good price and reliable company. My last one lasted over four years and was running good for the speed I was getting.
I would recommend this to a friendRated 5 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what I was looking for. Good price too
I would recommend this to a friendRated 5 out of 5 stars
Works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only does this work great, but it saved having to "rent" my wifi company's version for a monthly fee. It will pay for itself in savings before the first year is up!
I would recommend this to a friendRated 5 out of 5 stars
Great Value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly with Xfinity Wi-Fi - I don't understand why people pay the $14 / month fee for Xfinity router when this does the same thing!
I would recommend this to a friendRated 5 out of 5 stars
Worth a look.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it's supposed to do and at a reasonable price.
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 2 out of 5 stars
Does not work with Optimum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was stated by Best Buy employee as a modem that works with Optimum , but after trying it, it clearly does not. It would help customers tremendously if Best buy would have a list of modems that works and does not work ( based on the location it is located - Ex - in Connecticut/ NY - Optimum is usually the internet provider, since it doesn't work - maybe Best buy employees can provide this customer service before people even buy this).
No, I would not recommend this to a friend Rated 5 out of 5 stars
Modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Connection was easy and I have no complaints .
I would recommend this to a friendRated 5 out of 5 stars
Replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lighting striked and broken some electric items, I had different Arris with 2 Ethernet outlets and this one have only 1 outlet, but we did managed well. We are pretty happy with this!
I would recommend this to a friendRated 4 out of 5 stars
Great modem, decent router
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as modem, but the router is just OK. I added a mesh router to this which I highly recommend.
I would recommend this to a friendRated 4 out of 5 stars
It works like it supposed to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing flashy or fancy, expected a little more range though. It’s by the front door yet ten feet from the front door signal is lost. Still gets signal throughout my tiny place though.
No, I would not recommend this to a friend






