Customer Ratings & Reviews
- Model:
- SBG10
- |
- SKU:
- 6290772
Customer reviews
Rating 4.5 out of 5 stars with 2309 reviews
(2,309 customer reviews)Rating by feature
- Setup4.5
Rating 4.5 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Works great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, only issue I have is that still working to figure if internet issues are the router or server
I would recommend this to a friendRated 5 out of 5 stars
Best to bypass the rent fee from providers!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good with Xfinity! downstream +9 upstream 32 , for those who know :D
I would recommend this to a friendRated 5 out of 5 stars
Great modem for the price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always rented my modem from the cable company. Now with this one I am getting good service without renters fees.
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 3 out of 5 stars
Good - once hooked up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stated to be compatible with Xfinity, but took several calls to their service department to connect.
No, I would not recommend this to a friend Rated 5 out of 5 stars
No problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this so I wouldn't have to rent one from Cox. One the problems with the Cox connection were fixed, it worked just fine
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it I was not able to get internet with another modem once I bought this I have no problem with internet connection.
I would recommend this to a friendRated 4 out of 5 stars
Get rid of monthly fee
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not Xfinity / comcast monthly fees when you can by the box from best buy. they help you get the write on for your needs.
I would recommend this to a friendRated 5 out of 5 stars
Customer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still up and running for me. This is my replacement for home internet.
I would recommend this to a friendRated 4 out of 5 stars
Weak signal
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it has a better range. My signal is weak inside my bedroom but strong in my living room.
No, I would not recommend this to a friendRated 4 out of 5 stars
Very good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for the past two years. Recently had trouble connecting to internet
I would recommend this to a friendRated 5 out of 5 stars
Great Downstream only
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modem is everything I expected. I’m a Xfinity technician and I find myself installing this particular modem a lot
I would recommend this to a friendRated 5 out of 5 stars
Good option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doing the job admirably, no issues with start up or operation.
I would recommend this to a friendRated 5 out of 5 stars
Exellent Router worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 5 MHz Wifi network is super on this one and the speed is amazing. Plan to enjoy it for some time. 2.4 is ok but the other one is great.
I would recommend this to a friendRated 4 out of 5 stars
Nice gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and great deal. Bestbuy if definitely my go to store.
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product But doesn't hold up to the bandwidth specified. Needs a power reset every now and then.
I would recommend this to a friendRated 5 out of 5 stars
So glad I bought my own router!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I finally remembered to purchase my own router and send the cable company’s back. So glad I did! No more rental fees!
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.See above, great service! We returned a product, and purchased one. Were not allowed inside, ut servicemwas very good.
I would recommend this to a friendRated 5 out of 5 stars
XFinity Loses Out on this One
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t complain. I turned in the Xfinity one and am saving money because I don’t have to rent a router anymore. The change was perfect.
I would recommend this to a friendRated 4 out of 5 stars
Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, would recommend to others. Does the job.
I would recommend this to a friendRated 4 out of 5 stars
Good router
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. A bit weaker than our last router. The signal to the first floor from the second floor is not as strong.
I would recommend this to a friend






