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Customer Ratings & Reviews

Your price for this item is $84.99
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Customer reviews

Rating 4.5 out of 5 stars with 2309 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,309 reviews
  • Pros mentioned:
    Wi-fi

    Rated 3 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the worst but not the best range wise. Would be better if it had better range.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Budget Router.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a little finicky but it does the job after fully up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great! We’re able to stream multiple devices with no lagging or connection issues. Great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cable Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem seem to be just what I need. I was sort of skeptical at first but, it is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product it gives me a strong signal for my Wi-Fi can’t say enough good things about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern/Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good Does what it is suppose to do I will update my Reveiw Later when i have this longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. I haven't had any issues at all with this 2-in-1 device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is portable and easy to use at all times without any technical support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is fast and good using along with my smart TV network and connection. Is of a good quality. I love this product very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router- modem works well. Make sure you have an Ethernet wire for initial hook-up. Would purchase again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy-setup, range not so great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a town-home, so the walls are pretty well insulated. I bought this device because it was a dual band router and cable modem in one. Worked great for my upstairs, but downstairs, there were dead-spots. It's probably due to my homes unique configuration. Unfortunately, I had to return it, and decided on an ORBI mesh router instead. Otherwise, this would have been a great option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WiFi router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy salesman recommended this product and don’t need router, I satisfied this product so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does the job, slower than my last one but it still gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good replacement from xfinity rented modem/router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seemed to have a few problems initially, but now it runs just fine as the rented xfinity one if under 100 mbs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product old modem broke down on me this was the perfect replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WAS REAL SHARP IN GETING THE JOB DONE.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent; Robert took his time to explane EVERYTHINGI asked. I give him a 100% Rateing.thank you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a 1 bedroom apartment and good for xfinity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Modem/Router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem. Unfortunately the wifi is not as reliable/strong as they claim in my home/office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good modem it has both a router and modem in one it was a bit more than I wanted to spend but it is a good quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes I do!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great with cox internet. I'd recommend it! I had to try 2 other ones before I found this one.

    I would recommend this to a friend