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Customer Ratings & Reviews

Your price for this item is $84.99
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Customer reviews

Rating 4.5 out of 5 stars with 2309 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,309 reviews
  • Rated 4 out of 5 stars

    Ended up going a different route

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't actually end up using it went a different route, Heard decent things about the product though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive and easy to set up. It works great and I've had no problems with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It works perfect and I don’t have to pay extra to Comcast... The range that great but it work fine near my gaming system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It has it all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this also and it's great to use no problems whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freedom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love not paying for router or modem.. only downside is that they give you a 16 character code. Good luck remembering it to share.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! I do kinda wish it had more Ethernet ports but I really only need 2 which is what it has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fulfilled the need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to reduce our cable internet cost so purchased this modem/router and over time will save lots of money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes things so much easier than I had. Glad I bought this. Would do it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazing. We haven’t had any issues with our network ever since we changed to this device. Would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has been great so far. There's no lag. Everything stays connected to the internet throughout my apartment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The signal has difficulty reaching my living area. But overall satisfied. Worth the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic cable modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do. Wifi not that strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this modern, i have not had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop paying for comcast RENTAL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, used it to bypass xfinity modem rental, modem/router combo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent reception. Good price. Great value. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far! There weren’t any instructions though, had to figure out I had to download an app for it to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a pretty decent modem router device. Affordable works just fine for me. It has two wifi channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem work great no issues with it and doesn’t take up too much space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced a Netgear 60 and instally noticed quicker computer downloads and less drag on wifi (tv-tablet, etc)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes excellent with my xfinity service. Needed a replacement router to stop paying extra charges.

    I would recommend this to a friend