Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $84.99
Clearance
Save $14.01
The comparable value price is $99.00

Customer reviews

Rating 4.5 out of 5 stars with 2309 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,309 reviews
  • Rated 4 out of 5 stars

    ARRIS Surfboard Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works decently most of the time. Intermittently drops signal much more than my last modem/router combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Reliability

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Arris reliability as always. Pays for itself with no need to rent equipment from spectrum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Surfboard

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with computer wireless set up and my tv . No buffering at all!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped boost my internet stabilization by so much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. had initial setup issues, called customer service. Cheaper and covers approximately 1600 square feet apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. This saves u 28 dollars a month from cable company. We are so glad we purchased this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like having my own router/modem rather than renting from the cable companies. This one works very nicely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice modem!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice modem. Good physical size. Streams movies just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to buy this item instead of leasing it with my cable company and I am very glad i decided to do so! Great Product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade to new version

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old one kept going out, it was 6 years old. This new one seems to do the trick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seem to work well. Setup up was ok. I does what it's suppose to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passable

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy but it does the job. I don't have anything else to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services Thank you very much it was a good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure which router to purchase and I am glad I went with this one. I am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and reasonably priced compared to o.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer assistance at the store. Asked questions regarding our needs and reviewed our options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris is compatible to xfinity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris router was a good investment, I had xfinity router and the arris met our needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ideal size

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very compatible, I liked the detail info on box about the product which helped me make my purchase decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris modem/router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and price. Appreciated the fact that you honored the price match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice router, easy to set up, for my needs to a T. I would recommend this router for any home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guy

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked very well! Especially since I’ve been working from home I needed a reliable router

    I would recommend this to a friend