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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2309 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,309 reviews
  • Rated 5 out of 5 stars

    Modem and Router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. Reasonable price and has worked well for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer have Wi-Fi dropouts and easy to setup. Thx.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good router but the signal is not very strong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola modem/router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+ device works as expected, great value and optimal functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding router combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! I switched from a netgear to this and couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best modem and router in this price range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you are looking for a modem and router for the house, this is the best one you can get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mobby

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, Good service at this location. Very friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem/router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the spectrum modem/router. It does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got this for a friend and she watches TV every d

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a friend and she watches TV every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Surfboard AC1600

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Fantastic router! This is a well made piece of equipment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great double duty modom router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was told its the best system for the price and the geek guys said its good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRISS WIFI ROUTER AND MODEM

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT ARRIS TECH WERE EASY TO UNDERSTAN AND ARE AMERICAN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    arris

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a device that acts as both modem and router - satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wifi modem and router combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this wifi router and modem combo is perfect for excellent wifi connection high quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the parental controls. Being able to pause devices is lovely.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for cable TV and Internet only

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked us up my cable TV and my internet worked really good however my magicJack would not connect to it and neither would my furnace thermostat I ended up after frustration of four or five days talking on the phone to everybody in their brother took it back and just got a infinity modem again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Using with Verizon Fios. Good reception

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far , works great had no issues on CPS is setting up ...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modume

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a perfect thank you. I would recommend it to my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never ever have a problem with these modems. Work great!

    I would recommend this to a friend