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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2309 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,309 reviews
  • Rated 5 out of 5 stars

    Excellent modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best modem ever. Cannot complain about this modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy I install and works great for the house. We seen a reduction in wifi dropping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product will recommend to anyone good quality...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Router to Cut the Cord from Renting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem & Router to "cut the cord" from renting equipment from your Cable/ISP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay for modem and router fees?? This will pay for itself in a matter of months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    personal routerto save $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far. basically same as what cable program offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have another router and it work well with the other one. Great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save money , buy your own router and modem instead of renting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It is compatible to the one we had with xfinity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5ghz wifi doesnt seem to reach very far at all but has been working just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, no complaints.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with it, no problems since purchasing; good price for dependable product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for what it does

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s what I need to great product definitely recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router seems to be ok but upon opening the box it sounds like some loose pieces are inside of it. The person that came to mount my TV even noticed it. Hopefully it isn’t something severe that well effect the use of the internet. Otherwise it seems to be working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this product I save a lot of money from my Xfinity service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Saved me on my monthly bill. Fast and great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast stable connections...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and hasn't lost connectivity yet 2/16/21.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemless transition.... No interface problems. Highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up. Directions were easy to follow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase and I could not have got a better deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, no issues. Works with Comcast perfectly

    I would recommend this to a friend