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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2309 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the SURFboard 16 x 4 DOCSIS 3.0 Cable Modem & AC1600 Wi-Fi Router's ease of use, Wi-Fi performance, and its reasonable price. Many appreciate the straightforward setup and reliable signal strength, resulting in great range and speed throughout their homes. However, some users have experienced compatibility issues with certain internet service providers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,309 reviews
  • Rated 4 out of 5 stars

    Met expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a need and then there is a product. This product met the need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good item to have to start off my internet at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configure. works on optimum. nice deal!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo and a really good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased unit and it works very nice with minable install problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device for modem and routers work with cox company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had different brands of routers and this is the best I have used yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was very easy. I’ve had no problems with the device at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well with Xfinity service no cost to rent there modemn

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once set-up it work like it should, easy connectivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter uses this for her Comcast double play setup. Fully compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice and ultra bright light set. Glad i bought them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Works good. No problems with this router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PerfectPurchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Perfect coverage, reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excelant replacement for Compast router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaces Comcast router and pays for itself in a year in rental savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router/modem works well! I’m satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it is working well and i have not had any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to work with Cox. Once we got it all connected, works like a charm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it, has good power and work excellent with comcast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1000

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good me gusto I buying again this is very good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong internet range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong internet range but doesn't have a phone port.

    No, I would not recommend this to a friend