Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 9,207 reviews
Pros mentioned:
Performance
Cons mentioned:
Lights
Rated 5 out of 5 stars
Very simple, reliable modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We'd had trouble with the standard issue Cox supplied modem, and decided after several tries to get all of our own equipment. This modem was paired with a seperate router, and we haven't looked back since. The modem provides robust performance, and is small and modern looking. The only negative for us is that our office also serves as a guest bedroom, and the lights on this thing are super bright and flashy so much so that we have to unplug it when guests go to bed at night. Aside from this quibble I would definitely recommend!
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
It is much better than what Time Warner leased me.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This product takes up much less space on my desk. The lights give us much better indication on what is going on with our service. We were paying Time Warner too much money for there product. We thought the price of this internet modem was a good buy. We are happy with our purchase.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Excellent modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this modem to replace an older but still functioning Surfboard modem when I upgraded my Internet service. I have used Motorola Surfboard modems for over 15 years and would never buy any other brand. Consistent flawless performance, easy to install. Highly recommended.
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Lights
Rated 5 out of 5 stars
The directions were simple.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The modem was easy to set up right out of the box. The directions came up on the screen and walked you through the process. The lights on the modem let you know that everything is working fine. The only complaint is that the lights are bright. In a dark room they put off a lot of light.
I would recommend this to a friend
Pros mentioned:
Performance, Price
Rated 5 out of 5 stars
Product works as Expected
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought this modem on the recommendation of our neighbor. The price is quite reasonable and the performance is more than adequate for our two laptops, two tablets, and 3 smart TVs as well as 2 smart phones. Quality product that simply does it's job.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Good product, good price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this to replace my rented cable modem. Easily installed, 1 call to my cable provider required to activate it. No issues encountered, the process took 5 minutes tops. It works flawlessly. Would recommend it.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Motorola Surfin
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this to replace my TWC modem that I was going to be charged a monthly fee to use. Works great and haven't had any problems.
Speed test results on a 30 Mbps package :
Download-34.35 Mbps
Upload - 5.27 Mbps
I would recommend this to my own mother. I did and she bought it too!
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 5 out of 5 stars
Great cable modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The modem was easy to set up. It only took 15 minutes for Comcast to associate the modem with my account and then I was online.
The modem achieves 55mbps which is over the 50mbps which is included in my plan with Comcast.
The modem stays connected continuously and I haven't experienced any interruption of services.
The modem also work great with my Cisco Linksys EA6500 Wi Fi router with no problems.
Overall this modem is a great buy.
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Lights
Rated 5 out of 5 stars
Fast setup, upload, download speed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Have only had this two days, but so far this has worked like a champ. Brought it home, hooked it up, called the cable company, and done. I will be ready when the cable company increases the internet speed. Lights are a little bright, but I don't sleep in that room.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Great modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this modem so I don't have to rent one from my cable company. I have had excellent speed and no problems with my new one. It was easy to set up and has excellent range throughout the house and outside. I highly recommend this one if you are looking to purchase one!
I would recommend this to a friend
Pros mentioned:
Ease of use, Setup
Rated 5 out of 5 stars
Works perfectly, easy to install
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The product worked out of the box. It couldn't be any easier to install. I had it up and running in less than 10 mins. The total installation time, however, is well over an hour but it's not because of the product. The delay in getting it working, was due to Comcast.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Best bang for the buck
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very fast modern. My internet is now fast and reliable. The Comcast modern/router all in one combo was so slow and clunky with constant buffering issues. This cleared things right up for me. Couldn't be happier.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Reliable modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Saw the reviews and decided to purchase this instead of leasing the one provided by my ISP. Will pay itself off in less than a year. Has been reliable with no real issues. Just have to go the extra step to notify the ISP with the modem info but that was surprisingly quick
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance, Setup
Rated 5 out of 5 stars
Modem works with spectrum.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use. Plugged in and set up with my router. Does what it’s supposed to and has great speeds. Recommend instead of renting a modem.
I would recommend this to a friend
Pros mentioned:
Price, Speed
Rated 4 out of 5 stars
Great!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good! High speed internet with quick downloads and uploads. Great modem! This does not have a built in wireless router so I had to hook one up, which I already had prior to buying the modem. However I'm sure there is another model with a built router. Definitely worth the purchase. A lot cheaper than renting a modem from your service provider.
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 5 out of 5 stars
Don't Pay a Lease
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Comcast increased my lease from $5 to $10 per month so I started looking for alternatives. I've always known that you could get your own modem, but for $5 a month it was worth it to me because if anything went wrong they would provide tech support and would give you a new one if it went bad. I was already using my own router, so it made Comcast's modem router combo half useless. I had asked about just getting a modem and if might be less, but they said they didn't have any.
I wish that I had made the move earlier. Set up was easy. I literally called Comcast and then plugged it in. The speeds are the same as the previous modem, which is the most important thing. I've even had less disconnects than with the Comcast unit. WI would absolutely recommend this.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Works Great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy setup and works great. I use broadband 50 Mbps so this is all I need and room for increase in my speed of that happens. It was setup in less than 10 minutes. No more rental from the cable company.
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Lights
Rated 4 out of 5 stars
Easy install, fast speeds, and no issues so far!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Lots of research and this one just kept coming up on top for me; reliable manufacturer, good reviews by others, ease of setup, built for the future. Works just like promised with never a hitch. My only complaint is, as others have mentioned, the lights are irritatingly bright;
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Good cable modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a good 'set n' forget' cable modem. Motorola/Arris has been making cable modems for some time and I think they got it down. Haven't had to reboot it yet and I get consistent, reliable speeds with Comcast/Xfinity. Highly recommended for speeds up to 300 Mbps.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 4 out of 5 stars
Perfect modem for Xfinity customers
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was having signal issues with my home network and I thought it might be my modem so, I picked up this treasure. It was very fast and I was very satisfied. Unfortunately, my modem wasn't the problem so, I wound up returning this one and sticking with the one I already had. However, if/when I do need a new modem, I'll be coming right back to this one.