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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 9,207 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great for Cable and a Speedy Internet Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is working great and it has definitely saved me some money by not renting from the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great directions, easy to install. Great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to dump the monthly rental fees from Comcast and purchase my own cable modem. This is an excellent replacement. Works as advertise and set up was extremely easy. Comcast recognized it immediately and I was ready to go in less than 20 minutes. If you decide to place the modem in a bedroom, you should be aware that the LED lights on the front panel could be a distraction when trying to sleep; I would recommend placing it in an office or somewhere where the blinking and / or the additional lighting may not affect you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    So simple to set up. So good at what it does.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was very simple to set up and get on line with. Once it was running I connected it to my wireless router with an ethernet cable and haven't had to worry about it at all. It has functioned flawlessly for 2 months now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    good products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable modem is fast and would recommend it to my friends

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Purchased to get out of monthly fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit to get out of our providers monthly fees. This unit works with most providers and seems to work well and it a low cost options. Save money and buy your own equipment. Setup is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides super fast speeds of broadband for wifi routers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem for a household

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size modem for a household to add a little speed .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this modem. Super fast and compact!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Increased my network speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving from a DOC SIS 2 to a DOC SIS 3 was a huge difference. Sometimes my download speeds are 54 Mbps or more.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it. Plugged it in. Works great! I got this model, which has more speed than the minimum that I was advised to get. So when my cable company speeds up again, I'll be ready. I have mPs to spare! Also: Love the blue lights!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my old modem. I was paying for speed that I couldn't use but now I'm getting 100+Mbps!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good. Fast device the great speeds. No issues so far

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had too long. Everything seems to be working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Simple setup, works well in three story house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new Surfboard DOCSIS 3.0 cable modem after my old one finally went to the great modem place in the sky. I plugged this in, called my cable company and supplied a bit of information and was online again in fifteen minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, work's well and easy setup. no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem works well; not sure how to tell how it is "enhanced" per Comcast service upgrade. But oh well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have experience with other modems but this ones great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to call TWC to give the tech the MAC Address of the cable modem. Good quality product, easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Motorola Surfboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as described would recommend it. Good for the price

    I would recommend this to a friend
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