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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 9,207 reviews
  • Rated 4 out of 5 stars

    Performed much better than I expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to stop paying a rental fee to Comcast for their modem. I would recoup the cost of purchasing the Motorola modem in less than a year versus renting. The bonus is the Motorola modem appears to process and provide a better quality signal than the modem provided by Comcast. I am very pleased with the Motorola modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple for all to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection was very simple. No switches to figure out. It is an energy compliant product so it is fine to leave on everyday. I had read many reviews on the product and my guess is that it burns out in a year, that is because of 24hr continual use. When not in use, you can simply unplug.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 3 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and seamless use from an older surfboard.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great & had a great price would recommend this modem

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Very effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked exactly as planned. Used as a gift for my son and he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Super happy with my router.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and set up. No longer renting from the cable company and getting better transfer speeds. Wish I had done this year's ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem, easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is as described and works very well. I had to call my cable provider and give them a picture of the tag on the modern with the info so they could allow it to communicate.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    Good modem for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace a modem that was no longer working. It was very easy to set up and use. It is able to handle all our devices, games, and televisions smoothly and without delay. Definitely a good choice at a resonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    DOCSIS 3.0 better than the old 2.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yep, faster for sure. Definitely an improvement over my old modem, which was a DOCSIS 2.0 - also a Motorola Surfboard. I only have two gripes - saw the same modem at Costco for $10 less (not worth the hassle to return and what not). And the lights...THE LIGHTS! Waaay to bright. If your room where your modem is located has a night light, throw it away because this modem will render it useless. But a little tape will rectify that. I still give it 5 stars because the lights are easy to address. If you need a modem upgrade, this one is pretty reasonable. I just hope it lasts as long as my old modem (4+ years), which still works, I just wanted the performance increase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched to Xfinity and they wanted to rent me a low end humongous modem. So I bought one and it will pay for itself in 6 months. No brainer. Also works like a champ!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a single issue with this modem...just plugged it in and we were online. I highly recommend this for anyone looking to save money on their internet bill.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast ! has problems at first for about a week but works good now a few weeks after

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for everything I need. I have had no problems with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a snap just plugged it into my router called my ISP (Time Warner) and they were able to configure everything from their end. However, keep in mind when buying a modem your MBPS speed. I noticed that the SURFboard Modem came in 8X and 16X speeds. Even though I originally wanted to get the fastest modem it didn’t make sense because my ISP service was only giving me 20 MBPS maximum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I bought a modem and I love it. I can't believe I didn't buy it sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took awhile to set up,works without much interference.we like it with streaming

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xfinity approved DOCSIS 3.0 modem. Provisioned without any problems, more than fast enough for my 100MB Internet service, stays on 24/7 without any hiccups.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good router . It's really fast . Had it for six months. No problems yet

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Why rent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money it can't be beat why rent from cable company when you can own.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Does what it's supposed to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of paying my ISP for a cheap modem, so I bought this one. Works well.

    I would recommend this to a friend