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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 9,207 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, work perfect, didint have any problem from the beggining. I will highly reccomende it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Product is one that I would recommend to anyone looking for something easy to install them self Also a good price

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation is very user friendly and product works very well!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was easy to install. Provides a strong signal throughout the entire house. Works great with services like Netflix and Hulu.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced the gear given by my home internet and cable provider. Great price and it works great. Saving big now on my cable bill.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, My Speed is 100Mbs with this Modem. Returned Spectrum Router/Modem! Its compact also. And no more rental fee.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    Awesome and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Hookup and easy to install. Even a 2nd grader could do this one. Good value also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time to stop renting a modem from Internet Service Provider. This one works great, easy set up, compact, and will pay for itself in a year or so.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    My internet speed is faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was easy to install. Seems my internet speed is faster and I no longer have to pay my cable company to lease a modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    It works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product saves me money each month because I no longer rely on my cable company to provide my modem. It works good for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim & Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as I expected for what I need & of which was explained to me very well by the store representative. It's a simple as "plug & play" as long as you have the internet connection activated and connects directly to my wireless router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast wanted me to upgrade my modem. The new modem worked great but eventually caused my wireless router to die as Comcast pushed more than the router would handle. Ended up having to also upgrade my router. Now everything works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fast cable modem that is easy to install, took more time with Cox than installation (~30 min). Have it install for 2 months with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent, simple to use product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been determined not to give Time Warner any more of my money than I have to (worst company ever). So I decided to ditch the rental cable modem and buy my own. After reading numerous reviews, I went with this version (there is a smaller version and an all in one version from Motorola). And like the reviews, I had no problems setting it up and it performs great. The only issue I have are with the indicator lights: they're way too bright! They're night light bright. Other than that, excellent product. Thank you BB for matching the online price, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman at Best Buy recommended this modem, in addition to a router, to replace the cable company's leased modem/router. So far, our wifi is faster and more reliable than it ever was with AT&T or Cable One!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, goid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed replacement for our 6 yr old modem and the IT specialist in our house was out of town. Staff at store was fantastic in explaining products and answering my questions. In and out quickly. Easy replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install and Working as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swapped out my Comcast rental modem, was up and running in just a few minutes, and now I don't have to pay the $7 modem rental fee to Comcast. Installation was easy no issues so far and working as expected. I am happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help in store with danzel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house was hit by lightening and I had to replace a lot of items in my house. Danzel was very helpful and patient and knowledgable , you are lucky to have him as an employee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install, and great speed upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Comcast service. Easy setup and install, and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arris modem is my favorite! Fast, slick, and not too expensive! Works great! I love those blue lights at night looks amazing!

    I would recommend this to a friend
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