Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 9,207 reviews
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Very nice modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked how easy it was to set up it did make my internet faster which in the country you need all you can get

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice simply can be installed I have it now for 2year still work great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works perfectly with no complications. Replaced my leased modem - should have done it a long time ago.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modems die after a while?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who knew you needed to replace your cable modem after a few years? I sure didn't. Oh well. This one does a fine job replacing my aged out piece of technology. It is really fast and I can online game while my wife streams online. Not much to complain about there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traditionally us a particular brand. Found that my preferred brand is 'gear'ed toward routers. Motorola has always been known for great modems... Glad to reconnect! Pulling in higher signals than what I was expecting.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    So far, so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good speeds. Cut out the rental fee your paying your cable company today, and pick up this little guy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem, but there are better prices elsewhere

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem itself works great, however there are better prices. I bought this at $89.99 at BestBuy, but Costco indeed has the SAME EXACT MODEM for $74.99! Luckily BestBuy price matched the modem and in the end I was able to save $15!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Why pay cable company?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and easy to set up. It makes no sense to lease one from the cable company.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cox Cable Compatible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a tech person this baffles me, but this is the 4th unit I've purchased in just as many years. The reason I would purchase this, was up until recently Cox would either force you to pay some ridiculous price for their modem, or offered some sub-par quality version of an off brand. This modem works great, and eventually Cox will send out it's firmware update and lock you out of all the great features of it. They seem to go out after about a few months of service with your internet modem constantly requiring a power cycle, or you get drops in internet speed or no connectivity at all. Hop on down to your local provider and just ask for one of their cable modems, they are the same model, and now just come as part of your yearly service. Best of all I'm going on 2 years now of the provider provided modem with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic Cable Modem Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem I was renting from Suddenlink died on me and they wanted to charge me a new install on a new modem that I would be renting. I read that this was a good modem and was compatible with Suddenlink's network. The speed it provided was great. It stays connected. I received the download speed that I pay for. No more monthly rental. I'm very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Get value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value and easy to install. Ten times the work and time connecting with Comcast to have the device activated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will pay for itself in less than a year after paying "lease fee" for years with TWC. I had to keep their modem for my phone service but am no longer paying a lease fee. Weird but true. I should have done it much sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product with ease of set up and flawless performance. I often rely on Motorola and have never had a problem with them.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Wanted something that would be dependable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has worked without issue and was easy to set up. I highly recommend it to other shoppers.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    great overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got rid of my comcast setup and went with this and a new router. my internet is much faster. fairly priced as well.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy setup.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why rent a modem when you can buy one. Easy setup. Compact. Has settings for close up or far away devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product and simple set up with Time Warner. Current employee of Best Buy and this product is hands down the most recommended in the store. Save money instead of paying a monthly fee to your cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome modem made my speed double! Didn't realize I was being held back by the modem I had. Super easy setup as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Save money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save money or buy your own cable modem. It’s been working well on Comcast with no issues to report.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Lights

    Rated 4 out of 5 stars

    Great modem for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, intuitive icons, and great price. Looses one star due to incredibly bright blue lights. It's a modem, not a lighthouse. Might be worth it if you also need a nightlight.

    I would recommend this to a friend