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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 9,207 reviews
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    great quality at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up and works like a charm, no need to spend more than this if all you need is a modem for home or even office

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Does just what it's supposed to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tired of paying the cable company $10 a month to rent a modem when I could buy one for ~$70. Picked this one up at Best Buy on the recommendation of a sales guy on the floor. It isn't the least or most expensive but certainly as good or better than the one being rented. Simple install. Plugged everything in and made a quick call to out service provider for activation. No glitches so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make sure you don't need a router as well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually returned this product because we needed a router as well so we bought the other Motorola one with a router. Can't really comment on the product but the other Motorola that includes the router works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good replacement for cable co. modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install as a replacement for the cable company's modem, and at a price that pays for itself in about 7 months vs renting the modem. It has been very reliable, not so much as a blip since it was installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works as described. It was a modem recommended by comcast and it seems to do the trick. Sometimes my internet speeds are slower than advertised, but I don't know if it is because of the modem or if Comcast is throttling back its speeds. Nevertheless, I am pretty happy with this modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a modem in compliance with time warner to stop paying the monthly fees and this one was on their list and highly recommended. My internet is working a lot better than with the old modem that I had on the lease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought instead of rent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most cable companies don't tell you this, but you can buy your own modem and not pay the $10 a month to rent theirs. After 10 months, you're in the black on cost. And this little Motorola is awesome. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this becasue it was recommended on the time Warner site as a modem that was compatible. It works great and I get fast speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great 3.0 Docsis Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is working great. I'm really glad we upgraded to 3.0 as I have faster internet now. Price was not bad either!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my Motorola cable modem that I purchased 6 or 7 years ago. The modem has worked flawlessly. I have not had any connection issues and works great for streaming movies and TV shows over the internet. I would recommend this modem to anyone that does regular tasks like surfing the internet, watching the occasional movie over the internet. But if you are doing more than simple tasks, such as online gaming, you may want to get a faster modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it is supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this because I needed something with DOCSIS 3.0 in order to get faster speeds of internet. Hooked it up, it worked, and I have had no issues since. I forget it is there because I never have to mess with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem so I wouldn't have to rent one from the cable company and I already had a router so I didn't need a combo modem. If my cable company wasn't terrible I would like my setup better, but that's nothing against the modem. It works for my needs and I'm generally happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    ARRIS - SURFboard DOCSIS 3.0 Cable Modem - Silver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides stable speeds, and was easy to install, took about 4 minutes to have it provisioned by my cable provider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Modem does a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was purchased for use with WOW internet. It is very easy to set up and provides the desired speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    its never giving me any problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this modem in 2014 i'm still using it now in 2020 and its never giving me any problems at all i never even had to reset it at all i used it in New York (Optimum),Connecticut (Comcast), and Florida (Comcast) i have saved a lot of money by getting my own modem i wish i knew a long time ago that i could use my own modem and not payed all of that modem fee to the cable company

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Easy setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup even for a baby-boomer! User friendly interface with on screen monitoring of internet status

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an opened item so price was great! Actual device has been way universe expectations

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Very fast speed modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast modem for the price you pay. Was easy to install and works very fast instantly noticing a difference in speed of Internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter. it works well, she had it running in a few minutes. Plenty of speed to stream movies.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lights

    Rated 5 out of 5 stars

    One of the fastest cable modems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem is one of the fastest available. The only thing I would change are the super bright flashing lights on the front .

    I would recommend this to a friend