Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 9,207 reviews
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Works as expected
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works perfectly. We bought this last month and have had no problems since then. We have xfinity. It is simple to use.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
This was the perfect upgrade for my cable system.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Internet speed and compatibility with my cable service was much improved with this upgraded modem. Great price too!
I would recommend this to a friend
Pros mentioned:
Ease of use, Setup
Rated 5 out of 5 stars
Excellent cable modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use and setup. Had no troubles with it and the cable company installers were very impressed by the device.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Noticeable Speed Increase
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Was told by Comcast that I needed to upgrade my modem from DOC 2.0 to 3.0. Purchased this modem in store on recommendation from BB adviser about two months ago. Called Comcast to give them required serial #, etc. Was up and running in a few minutes later. All my computers are wireless, and I could immediately tell my download speed was increased. Have had no problem with the modem. Have had no streaming problems to my computers, tv's, tablets, etc. I am very satisfied with my purchase of this modem.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Great performance at good price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to setup with great speed! Use multiple devices connected wirelessly. My son is a gamer and requires speed.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great Modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Moved from a Time Warner area where I rented my modem to Comcast and decided to buy instead of renting a modem this time. It's the same brand as TW used and I had great reliability with that one. The only thing is when you buy a modem you need to call the cable co to register your modem. I did not know this and almost returned the modem because I couldn't get it to connect. Then i found out I have to call Comcast and register it. Now I'm truly happy with my purchase.
I would recommend this to a friend
Rated 5 out of 5 stars
Work as advertised
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This product is hard to review, I've had no issues with connection to any of my phone's or tablets. Easy to link up with a short call to my cable provider.
I would recommend this to a friend
Cons mentioned:
Lights
Rated 5 out of 5 stars
The product design, operation and look are great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I followed the recommendation of my cable tech on which modem to purchase. I did not want the monthly rental charge for a device from the cable company. Noting that in 6 months the rental would charges would pay for my own device. My only small complaint is the light are a little bright. Think a tone down switch would be nice. It is in my office ..so the lights do not bother me.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 4 out of 5 stars
silent fast and easy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
+ easy install
+ new technology and fatser
+ i liked it lights and it is starts very fasy
- never have to restart
- they should give $2 coaxial if i am buying $70 modem.
I would recommend this to a friend
Rated 5 out of 5 stars
So far, excellent product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've only had it for a few weeks, but it was definitely an improvement over Time Warner's lousy rental modem. This modem will pay for itself after a year of not having to pay $8 a month for TW's modem!
Great!
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Worked as promised
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked as promised. The set up was easy on my part So far so good, no regrets for not buying the next higher model.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Excellent modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased to avoid rental fees in a new apartment, and this is about as compatible with the big brands as you can get. Very happy with the price (will pay for itself easily within a year) and it's been doing a great job so far. Installation was super easy and our internet is really quick, whether by cable or via WiFi. I use this modem in conjunction with an Airport Express and the internet works smoothly all the time, no matter how much is connected. Just as it should!
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The modem was easy to install and worked great from the gitgo. It has never failed and when I do a speed test it is always fast.
I would recommend this to a friend
Rated 5 out of 5 stars
Fine for being so old.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It works as its intended to. It's not the fastest modem around but I'm limited to what I can use from my ISP. The sale price was barely in the realm of what I wanted to pay for this thing.
I would recommend this to a friend
Rated 5 out of 5 stars
Simple and fast setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Replacement for modem fried in a storm - unplugged the old, plugged in this, called the company to give them the new MAC address, and we were good to go. 45 minutes including the commute to and from the store.
I would recommend this to a friend
Rated 5 out of 5 stars
Buy instead of rent
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I decided to go back to TimeWarner's ISP offering and this modem is a great compromise between cost and extreme speed. It can easily handle any speed I will ever need. Payback is 6 months...a no-brainer.
I would recommend this to a friend
Pros mentioned:
Performance
Cons mentioned:
Led brightness
Rated 3 out of 5 stars
Not sure it's any better than my old one
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was upgrading my wireless network and thought I'd upgrade my modem from the 10 year old surfboard modem that still works fine. I thought maybe the updated technology in this unit would somehow improve the speed of my connection or give me some added feature. Based on speed tests, it doesn't. Sure it has newer features, but I think this may be one of those things where if it ain't broke, don't fix it. The LED lights on the front are bright enough to work as a night light too, which is kinda annoying. A dimming feature or something may be nice.
No, I would not recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Great modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The reviews were right on modem is good no setup problems it's been a few weeks now and it's working great
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Works as advertised
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Took it out of the box, plugged it in, and it works like a champ. My internet may even be a little faster tan it was before.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Greatest modem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have worst cable carrier Moonbeam...this modem supports cable/internet with exceptional performance & speed!