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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 9,207 reviews
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great! Don't let the cable company charge you a monthly fee for their equipment when this is available. Very fast and reliable connection

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    good replacement for all in one unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an all in one router / cable modem unit with this item and a separate wireless router. This modem is fast and has not required a single reset. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Modem works well for Cox ISP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my old modem for a newer model with better speed and this modem works as expected. It was easy to set up and had it up and running within minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    East to set up and fast as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to use with Comcast's Xfinity Internet service. Works great! Zero issues with setup. Quick & easy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fast and reliable cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of paying 2-$12 a month to rent a modem? This is the go to cable modem that works with most ISPs. It supports most tiers of internet speeds and reliable as heck!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was very east to setup. I only had 1 issue and it was getting the right address to setup the modem. Fast and easy to setup. Speeds are incredibly fast

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this modem and it doesn't hurt any that it's sleek and not bulky /ugly in the office. We think it's a great modem and would suggest it to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Most popular modem with said over 135 million sold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade my previous Motorola modem( with only 38 Mbps) for Time Warner Cable internet Service Plan(upload speed of 100 Mbps required). Price is right for my need.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better than leasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, stable modem. It is perfect for areas where 50 to 100MBs is the "Ultimate" speeds. If you are lucky enough to be in an area that support 300MBs, go for this models big brother...the 6181. Like I said, not worth the extra 30-40 buck for the 6181 if your are will not support 300+ anytime soon... and by the time the area upgrades, the DOCSIS standard will most likely be updated (just my humble opinion). Either way, no need to throw money to the cable company on a modem lease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great product, easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says. Great product, fast, easy to set up. If you are tired of paying monthly fee, this is the product for you. Will get your money back within a year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy to set up. Good size. Fast. No problems hooking up to xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install. The speed was excellent. Comparing it to my old modem, the difference was day and night. It has been very dependable. Love, it! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Price

    Rated 4 out of 5 stars

    Upgrade over our old modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to purchase a modem instead of continuing to lease one from Time Warner Cable. This one had good reviews and seemed reasonably priced for the quality. Set up was very easy (except you do have to get on the phone with Time Warner Cable for them to authorize the new equipment which did take about 30 minutes). Performance has met expectations up to this point, so I would recommend it to anybody looking for a new basic cable modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works like it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After hooking up the modem to my cable outlet though Time Warner Cable, I noticed that there have been no dropped signals or slowed connections! I have hooked up the Linksys WRT1900AC to it and my connection speeds are superb! I highly recommend this product. Does exactly as it is intended to do, and takes off another $8/month from my ISP :-D

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    Plug & Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement to DOCSIS 2.0 cable modem. Very easy to set up. Performance has been more stable than prior modem. However, although cable provider indicated I should see higher performance - I cannot tell the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great modem, it was easy setting up. It seems to be working fast too, haven't had any issues so far. And I like the smaller design compared to my last one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Lights

    Rated 4 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem is easy to install and setup. Basic cable modem. Only complaint would be bright blue lights, light up room at night, only because we have it on top of a book shelf next to router to get better range in house.

    I would recommend this to a friend
  • Cons mentioned:
    Led brightness

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After not paying to rent a modem from my provider all of a sudden a rental fee appeared even though I had a set price agreement. They were going to start a $8.00 per month rental fee in the middle of a contract, so I did some research and found I could use this modem and in just a few months be ahead of the game. I purchased this modem from my local Best Buy and installed it. I did have to work with my ISP about 15 minutes to get it on line and it has performed flawlessly ever since. The only complaint I would have is the led panel is just a little too bright, especially in a darken room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All I could ask for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly well with my Xfinity internet service. Very easy to install. Been using for a couple weeks now, and haven't yet needed to reboot for any reason.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Quick Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem - way better than the one the company supplied. Recommend this unit if you are looking to maximize the speed you are already paying for.

    I would recommend this to a friend