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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 9,207 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Powerful. Perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of non-stop frustration with my cable company's modem/router combo including, but not limited to, inconsistent speeds, random inexplicable failures, leasing fees, I decided to buy my own equipment. I have never been happier spending $89. I've had mine for two years and just recently bought another for my dad. With what you'll spend monthly for THEIR equipment, you'll more than pay for this and a separate router in short time and your equipment will be light years ahead of theirs technologically.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new modem and after reading all the reviews, I bought the Motorola. Set up was a snap and the performance is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed
    Cons mentioned:
    Lights

    Rated 5 out of 5 stars

    Holy Light Show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes these lights are freaking bright! So as long as your modem isnt sitting facing you while you game, watch tv, or are trying to sleep your good. I have noticed that this is a little better than my Cisco DPC3010. Online gaming seems to be a little more steady, as well as a more consistant downloading speed and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far, terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem was simple to set up out of the box and went right to work. Operation has been error-free with no performance issues for the last 2 months. The compact size and white housing look great. The case appears to provide superior venting and is a plus since there are no fans in these units and heat can sometimes be an issue. My only knock on this unit is the LED display, which does not display the colors indicated in the Quick Start Guide and is so bright we don't need a nightlight anymore. Maybe that's a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to replace an older model, that was going bad. It was very easy to install, and is much faster than my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect modem for the job. I have Suddenlink high speed net and it works great. I believe it even had the specs for their HD TV package, I pretty much only watch TV on the web. I have 5 heavy active internet users at my home and didn't want to have to pay the equipment fee. This modem works like a champ and I couldn't be happier. It has a usb port as well so I was able to setup a 8GB in home cloud server for music and movie shares. 4 days in and the cloud HD i set up is performing great, no issues to date.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Modem works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home office with a work network plus laptop, smart tv, smart phones. Works great, great speed, 0 issues. I have time warner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Ultra fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodbye Netgear! This product is very reliable, easy to set up, and future proof. One of the best your hard-earned money can buy!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Super easy installation and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was installed and running within five minutes. Works perfectly and handles enough data for most people's needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Piece of cake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up, and a lot cheaper than renting one from the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than the one supplied by my cable co and it's saving me $8 a month. Easy to install, had it up and running very quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is small and compact it works very well since the time i purchase it a couple moths ago. Very please with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Does the job, no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up, no problems whatsoever. Much better option than paying a monthly fee to lease one from the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem performs as advertised. Super easy set-up and I now get to experience the internet speeds I'm paying for. This replaced an ancient Motorola Surfboard that maxed out at around 30mbps. It was great, but time passed it by. I now get 75mbps which is great for streaming, gaming, etc. Best Buy did a price match on the spot and I came away with a great purchase. If you need a modem, do the research and you will see this one recommended a lot. Then go out and pick it up. You won't be sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    easy to handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, good price and easy to use.The customer service was great, too. Helped me choose the right one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance
    Cons mentioned:
    Lights

    Rated 5 out of 5 stars

    High end DOCSIS modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem, especially compared to those that the cable company rent out. Significant performance upgrade and easy to set up. Only complaint, and its a small one, is the lights are brighter and more distracting than necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Fantastic modem at fantastic price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a time warner cable modem with this modem and have been very impressed. It consistently gets higher internet speeds, runs cool, and has no issues. It's quite small and convenient. The buttons are very bright which can be seen as both a positive and a negative. No complaints, great modem for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Arris Surfboard is easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this computer modem to anyone. It was so easy to install, works great and have not had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Product was as advertised. Modem was easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem for my parents to replace the leased modem. It was easy to install and worked as designed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works very well with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an old router that just died so needed a replacement. Read several favorable reviews and verified with Comcast it was compatible. Very easy to install (only hold up was Comcast). Has worked flawlessly since purchased.

    I would recommend this to a friend