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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 9,207 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal and will save you that $10/month rental fee from TWC. Works perfectly and easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola - SURFboard DOCSIS 3.0 High-Speed Cable Modem - Silver came just as describe, easy to install works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Handles all the basic needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy and straight forward. Handles multiple smart phones, tablets, PC's, online gaming with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and ser up, clear instructions, trouble-free performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Very nice modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this modem to game online and stream movies with 4-5 devices at the same time. Works good for us!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Blastin' with Comcast and No Rental Fee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted my modem on peg board next to my router. It fit securely once I found the right size screws to fit in the mounting slots. I have had no issues with the Comcast 50 Mbps with BLAST! internet package. I would highly recommend for anyone with Comcast, in the south metro area for sure. I read several reviews about having to reboot to get their internets, but I have not had to restart my modem once since it was installed over two months ago. There are plenty of future-proof features for any upgrades I may dream of, but don't tell my wife, because as long as she has facespace and the blackhole that is pintrest, she is happy and doesn't concern herself with my nerdery. I have paired my modem with the Cisco Linksys EA3500-NP with no issues as of yet. I should have much internets for years to come without worrying about any cats trying to steal them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because it is compatible with comcast. So far, so good. Easy to use, just plug it in and you're rollin. I haven't had any connection issues thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Doubled my internet speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using an old cable modem (DOCSIS 2.0). Changed to this one and it doubled my speed. Very easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy install, fast speeds, and no issues so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable manufacturer, good reviews by others, ease of setup. Works just like promised with never a hitch.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Comcast Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before purchasing a modem. I'm a Comcast user and this modem is awesome. Previously I was renting a modem/router combo from Comcast at $10 a month. I should've bought this modem a long time ago. I have Comcast Blast so my speeds peak around 150Mbps, so this router is perfect and gives me a bit of futureproofing. I recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally decided to dump my super old Time Warner modem that they charge me every mo. to have. I literally unpacked this unit, unplugged the old and plugged this in. I had met a TW rep in the store who gave me his card to call when I wanted to have the new modem go live. I called him about 30 min before I plugged the new one in. It worked out of the box, simply and as described. I would not hesitate to replace any cable company equipment with this.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great Hi-Speed modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem to replace the one I had purchased from MidAmerican. This is faster and very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the looks of it but mostly like the speed of it when watching Netflix . Good product and good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Modem- Much Better Than Company Equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared with the modem provided by my cable company this modem is reliable and much faster. The latest approved networking standards are implemented in this modem which provides faster upload and download speeds. The cable company, quite happy to charge a monthly fee for outdated hardware, does not have an incentive to provide their customers with dependable equipment. This new modem does not need to be power cycled every 12 hours. I am finally getting the upload and download speeds promised by the cable company for the level of service I pay for. The best part is I am no longer paying a monthly rental fee to the cable company for an outdated and poorly performing modem. I highly recommend this modem, it is easy to setup, basically take it out of the box, plug it in, register it with your Internet Service Provider, and forget about it. It just plain works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy to Install and works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never installed a modem before, but this was a piece of cake. It is very dependable and works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Computer Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was very helpful and recommended this modem. It was easy to install and has worked beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Perfect modem for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching, got his highly rated modem and was not disappointed! Easy to install and fast speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Setup
    Cons mentioned:
    Color

    Rated 4 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, works well no issues so far, wish it came in black

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Top of the Line Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read several reviews before buying this cable modem. It was rated on top consistently. The cable company had no problem in attaching their cable to it, and I avoided renting their modem for $10/month. The modem works perfectly and we get great internet and TV. The reviews also said that this cable modem works better than a combo modem/router by the same company.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    great little piece of equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem took no time to set up and has been working like a charm. Made my internet access much faster.

    I would recommend this to a friend
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