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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 9,207 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Two Reasons I Love This Thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first reason I enjoy this product is because it works exactly as it's supposed to, no problems. The second reason I enjoy this product is that its saving me 7 dollars every month. Many people may not realize this, but time warner charges a ridiculous fee every month to rent their modems. Buy your own! It'll pay for itself over time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple & Does What is supposed to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, small, reasonable price, has overall good specs.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's face it, you probably have a wifi router that is the bottle-neck for your home network. All I can say is that any issues I've had have been fixed by restarting my wireless router. This modem has never been the source of a problem or the reason for a slow connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with Cox Cable Very easy setup speed is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great Modem!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem!!!!! Works great and increased internet speed!!

    I would recommend this to a friend
  • Cons mentioned:
    Led brightness

    Rated 5 out of 5 stars

    Great for Xfinity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Xfinity 100Mbs internet service and this modem is great for that speed tier. I understand some of the other modems may support higher speeds but I would guess most people don't have higher than 100Mbps. One thing to note is that the LED lights are quite bright. Not a problem for me as it is out of sight.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Works better than Time Warner cables modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    SO FAR SO GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR SO GOOD. PRICED RIGHT. EASILY INSTALLED. NO ISSUES

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely no problems with this modem. Bought this to replace a rented modem from Time Warner. We are using it with a splitter because we have phone as well as cable & internet from TW and this does not have the phone feature. It was easy to set up. FYI, the lights are very bright but we keep it in an area that doesn't bother us at night.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped DSL and moved to cable so I had to buy a new modem. OK, truth be told I could have rented a modem/router from my ISP. Since I already owned a Router, it made better sense to just buy a modem. The Arirs 6141 connected up to the cable and is running great. I checked my network speed and it as fast as my network is advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was easy to set up, easy to install and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Great for upgrade to DOCSIS 3.0 modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Super fast. Increased my internet speed significantly over the older model Motorola modem that Cox cable installed to me 2 years ago. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Standard Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The standard for cable modems. I would have bought a refurbished one but heard a few stories about incompetent Cable.co employees and didn't want to take a chance. This modem worked fine and was provisioned correctly with a 35/5 service. I achieve slightly better than those speeds. I can't compare this to any other modem, what i can say is i live i a location i figured would have trouble with a reliable network connection and so far no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model SB6141 is easy to install. It's not the most advanced technology, but should last me at least 5+years before I need to upgrade. I chose the single modem function rather than the modem/router combo since if one function goes, you have to replace the whole unit. (The only real benefit to the combo unit is saving space, not cost.)

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    Works well with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed it, called up Comcast to tie it to my account, bam all done. Been working well with hiccups!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the color, and its size. Performs great

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very reliable device . happy with the stable internet speed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Outstanding Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you want to stop paying ludicrous modem rental fees to your ISP? Do you want to have blazing fast internet speeds (depending on your ISP, of course)? Then you want this modem. It's great, it'll pay for itself in a few short months, and it supports speeds your ISP probably doesn't even provide (future-proofing!) Get this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    easy & fast set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Easy to setup and easy to use. Very fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and very easy to set up and use,right out of the box.

    I would recommend this to a friend
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