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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 9,207 reviews
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well easy to install and pleasant to see as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Product, Great Speeds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally no more annoying equipment rental fees from comcast. This thing is great and gives me the speeds I'm paying for and does well handling multiple devices (PS4, PS3, Wii U, iMac, iPads, and a 360) at the same time.

    I would recommend this to a friend
  • Cons mentioned:
    Led brightness

    Rated 4 out of 5 stars

    Would be a 5 except for the lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A device that you plug-in and forget because it works. The blue bights are BRIGHT - in the unit is hidden then no problem. In my case the unit in on an exposed shelf - blue light is everywhere & it is bright. I am going to crack open the case and cover the LEDs with "LightDims " since the light can be seen all around the modem not just the front.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is "plug and play" and works just fine for my home internet needs. Great value buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install on Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to stop paying comcast for a lease of modem so have to buy a replacement. Easy install and have not any problems yet. One thing I noticed the first time was the slowness but I guess that's comcast playing with me. After a week everything went back to normal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    No more rental fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product so I didn't have to pay my internet service provider a rental fee. If you got a modem from Comcast you are paying a rental fee. I was also able to get up and running on my internet the next day when I picked up my modem. I did an in store pick up order online. Just plugged it and ran the setup from Comcast. I was up and running in less than 10 minutes. I can get up 50mb download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. It looks great. It's a pure white color and it looks great next to my black router. The lights shine bright and simple. It's about the size of your hand, maybe bigger. Highly recommended. Bought it because the one our service provider gave us sucked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    It just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install and configure. Good value for performance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well, easy to install and no problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Solid performing modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Time Warner cable modem. I'm seeing higher speeds and better performance than with my old modem. It was very easy to install and set up. The customer service rep was very kind and had me up and running quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to hook up and is much faster than older modem

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on Comcast cable. I received a pop up on my computer that said I should upgrade to a DOCSIS 3 router. I was worried about how long it would take to configure, but through a web upgrade system, it worked perfectly! I'm getting even faster downloads than before.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fastest & great range Wi Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old router was zapped by lightening so I upgraded my system. This router is fantastic for high speed data and streaming. It is much faster then my receivers so I don't have much re-loading. I would recommend ASUS. This is my second ASUS - great products.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup and works really fast , nice and slick!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to use with the hookup of new comcast internet service. The modem was easy to set up and works well. I am receiving the expected data rate for the comcast burst service of approximately 100 mb/s

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy setup and has worked great since day one!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem if a person wants to get rid of the $7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have Comcast and had issues with modem falling offline. Got rid of the $7 fee and got this modem price matched from Amazon for $89.95 and easily set it up. Comcast didn't even have to be called, I set it up online. I just wish Comcast didn't cap the speeds. It doesn't get hot and surprisingly very small and outputs good speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    great easy to hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great internet speed - easy to hook up - just call Comcast

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first modem that I have bought since the days of 56k (I usually used the carrier provided ones). I must say that at this point I have no complaints, I am with Comcast and I am paying for 150Mb/s, but last night I was pulling 185Mb/s. This paired with a good Router, and it pays for itself in a very short time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem is great comcast sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast told me my old modem was the problem, but I think it is comcast. It works better speed wise due to it being the next model modem. But I still have some issues with timeouts and reboots. I believe it is Comcast not the modem. Have no problems with these modem, like I said have had this make before and would buy again.

    I would recommend this to a friend