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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 9,207 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works just fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched modems and routers. Decided not to get a combined router and modem as others suggested. It's been installed for a couple of months now and no problems. Easy set-up. It does have bright blue lights, but it's in our office, so no problem there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works like it should.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick and easy! It's working like a champ!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 4 out of 5 stars

    Good Cablemodem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Fast Modem and works great. Same brand that my internet provider uses.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid reliable and worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using any service provider provided modem is a waste of money and resources. After switching to this, my down and upload speeds have been consistent, and I have the ability to have my own router and my own network which I can control privacy settings to my own liking and not have to worry bout others jumping or sharing my network

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned surfboards before, I've always liked them, thought they were fast and easy to use, and this one is no exception. Literally, I just plugged it in and connected it and it was ready to go, download speeds are way faster than what I'm paying for and it has been rock solid since I bought it. A great investment i've owned surfboards before, I've always liked them, thought they were fast and easy to use, and this one is no exception. Literally, I just plugged it in and connected it and it was ready to go, download speeds are way faster than what I'm paying for and it has been rock solid since I bought it. A great investment and way cheaper than renting from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Got my money's worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy set up. The modem is a great value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works flawlessly with Cox Cable, Setup was easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and reliable Product is just as it is advertised and fully functional without any hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Price

    Rated 5 out of 5 stars

    Great Alternative to Renting Modem from Cable Co.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased instead of using Cable Co. modem. Much faster capability, less expensive and easy to setup and activate. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    One of the best buys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had been the best purchase I made that month!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for the price and ease of use and set up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've it for 2 years, and very happy with my purchase- it's excellent, High speed modem. You can create an account and control your users including WiFi and limitation. I use it at home both for wired internet (I've Xfinity) as well as wireless for my tablet & cell phone- the quality & speed amazing, and worth investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Fast, reliable and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Faster download speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to replace the one I was renting from my cable company. I have experienced significantly faster download speeds. It did require a call to my internet provider to get it working but it was a quick process. I would highly recommend this modem to save rental costs and to increase your internet speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem won't let you down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is all you need for most Internet users. I personally paired mine with the netgear nighthawk. With this combo my days of resetting the modern because I randomly lost connection and worrying about last is over. It is a tad over kill for my Internet speeds in my area, but it is better too much than not enough.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sped up WiFi nicely. Wish it had a phone jack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up. Nice small size. Very fast WiFi. Would have given. 5 stars if it had a phone jack.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good strong modem, much better than renting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, and good speed. Much better than anything you are renting from Time Warner, Verizon, or any other company. If you plan on having service more than a year, BUY! Don't rent at $10-$12 per month.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Works great if your looking for speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Not bulky. Can handle faster speeds than any provider can offer. This modem will be ready for future internet providers upgrades in speed. Plan on this being the only modem you'll need for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup the only thing I wish it had was a reset button. Other than that works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Plugged it in, worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem appeared on the Comcast-approved equipment roster. I had been renting one from Comcast for $10.00/month, but no more. All I had to do was call Comcast and provide them the serial number and the MAC number on the device. From that point forward, the modem worked great. In nine months the modem will pay for itself.

    I would recommend this to a friend
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