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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 9,207 reviews
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    fast speed internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet hasn't been faster and it was compatible with my xfinity cable box. overall its operating properly

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a motorola surf board modem prior and comcast said I had to get a new one to get my home internet to work. I bought this one and the speed on it is great and I have had no issues since purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Install Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to purchase this modem due to the inexpensive price and the fact it suited my need perfectly. I got home and installed it, within a few minuets I had WiFi in my home and not a problem with it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Super fast modem. Plug call and surf! Bam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this modem. I was super fast to hook up and Easy to set up. Hardest part was waiting on hold for Comcast to connect it to my account. century link is the devil don't use them for anything! ever!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Speed

    Rated 5 out of 5 stars

    Worked the first time and all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is right, speed is right and ease of use, installation and activation were excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Comcast Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the rental modem from Comcast. Actually get more Mbps than advertised from comcast itself.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with it so far. Good value. Paired with Apple wifi system and works great. Leasing from Internet Service Provider is a waste of money. I don't know why we waited so long to by our own modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    a good D3 modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replaced my D2 modem, comcast contact me every week because my D2 is not supporting the speed and the fee I paid for, so, I took my brother's suggestion, I also pair this modem with the Apple AirPort extreme wifi router, which make internet speed much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works with time warner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new router and modem. This one was on the approved list from Time Warner cable. It helped increase our speed and improved connections.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Setup

    Rated 5 out of 5 stars

    Best bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem and super easy to set up. Also I looks really nice with the blue lights at night

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    It sure speeded things up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to install, the only hitch we had was we didn't know we had to call our cable internet provided to have them register the new modem. They were fast to do it, and we were online in moments. Have not had any problems. The modem itself is much smaller than I envisioned. It does put out a lot of heat, so make sure it sits in an area where all sides are exposed to keep cool.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works well with my MoCA Network for my Tivo Minis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run a Tivo DVR and 4 Tivo Minis on a MoCA network. I really need widespread, reliable wifi coverage. This along with the Netgear Nighthawk AC 1900 router mostly fulfills these requirements. On occasion one of the minis stutters the signal a little but mostly all run smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use and connected to my wifi easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned that I would need to purchase extra items in order to connect to my wireless router but it was very simple and did not need anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade my Modem. Went to Best Buy, asked the sales associate which modem would work best for my needs...he showed me and I was out of the store in no time. Easy to connect. Works great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good modem if you have comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    modem is a lot better than the rental junk you get from comcast. before i was only getting around 20mb for my 25mb service. after installing the new modem, i am getting around 29mb via speedtest.net.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    big help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my internet service was running slower than normal come to find out my old router was out of date. this definitely helped with the upgraded speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Gets job done nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're renting a modem from your TV/cable provider, don't do it anymore. It makes more sense to buy one. This Arris Surfboard was only around $45 and seems to work just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    no brainer...best choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did some research, just about every site/review favored Arris. Simple to install, and was up and running in 5mins.., this plus a nighthawk FTW ! ( If you got the $$$ go x6 or x8 with the Arris)

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced this with an old surfboard modem. This worked very well right out of the box. Easy to set up also. My speeds are the same though I have found my connection to stay more consistent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EZ Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great, I ordered the modem that TWC recomended, Received it and found out it wasn't wi-fi capable, go figure...Anyway this modem was an ez setup & works great. Wi-fi is flawless.

    I would recommend this to a friend